25 jobs found in nairobi

Introduction Our Client, a leading Media Company seeks to recruit a Director of Broadcasting. The Director of Broadcasting will be responsible for designing, leading and implementing strategies aimed at growing and building broadcasting to be the market leaders in television & radio in the region. A key aspect of the role is to ensure that the company's outstanding levels of service are maintained instilling improvement initiatives where necessary Specification Background and Scope The jobholder leads the broadcasting team to ensure that television, digital and radio units get the necessary support and resources to meet broadcasting business objectives. Ensures that the organization continuously obtains up to date market intelligence and data based information to facilitate sound business decision making and planning. Roles and Responsibilities Lead and develop broadcasting strategies (Television, Digital & Radio) to position the organization as the leading broadcasting media house; Ensuring optimum performance in commercial, programming, in-house productions and news content generation; Promoting innovation in programming, content, look and feel of the stations and exploring newer dimensions in order to attract clients and viewership; Building constructive relationships and continuous management of stake-holder relations; Ensuring that the work culture and working environment in broadcasting division is conducive to optimize employee productivity; Identification of business enhancement projects and initiatives to grow revenue streams existing and new; Using and capitalizing on data, research and market trends analysis for business improvement; Reviewing and approving content, supplier contracts while ensuring operational cost effectiveness. Managing, developing and retaining creative talent for business sustainability. Working Relationships Internal Contacts Board Directors Board Committees Divisional Directors for liaison and support External Contacts Advertising Agencies and other direct advertisers Content suppliers and producers Media Partners Communications authority of the region Government Regulators Consumers and other stakeholders Extent of Authority Over Staff: Manage Talent and Performance To assign and review work progress To obtain market data and intelligence for decision making Financial: Revenue generation vs target Cost Management To prepare and control the broadcasting budgets Requirements Academic: Master's Degree in business management with focus in strategy, business research and development; Experience: Minimum 10 years' experience in business development, preferably in broadcasting media. Experience in digital broadcasting is a key requirement for the role. Demonstrated leadership skills, proven record in strategy development and execution. Skills: Demonstrate record of passion and energy for results with a strong commercial acumen; strong communication and presentation skills; excellent people management and interpersonal skills.

Main Job Purpose This primary role covers a factory site within Kenya. Thisrole’s responsibility is to monitor and control the sites production costs,waste which if done incorrectly will have a significant and material effect forthe site. The role will assist in providing relevant financial and managementinformation, systems and commercial support to the supply chain factoryprocess. Job Summary Provide monthly forecast to actual reporting to budget owners and engaging with budget owners to track budget vs actual. Prepare monthly financial deck to be presented to site Management/Leadership Team providing analysis for labor, production volumes, repairs and maintenance and other production indirect spend etc. Lead and prepare annual budget comparing projected results to prior year, budget and previous forecasts and provide production budgets for financial approval to Production Senior Management, with circulation of approved budget to Finance. Identify cost and asset utilisation improvement opportunities, and co-development of solutions. Perform month-end close, including preparing routine journal entries, analysing monthly P&L and providing required month-end close data to other Finance Team Members Maintain the accounts for all capitalization CWIP, disposal, and transfer of asset according to Unilever accounting standard procedure and policies. Prepare capex site proposals and capital spending project analysis in Marlin (Capex reporting tool) Estimate depreciation for cost schedule and AOP Analysis of operating performance or potential savings using actual, historical and projected data for the location Participate in all audits as required. Timely and accurate reporting of factory results. Communicate with plant personnel and observes plant operations in order to assist with and to make recommendations for improvement in plant operations. Special Projects as required. Key Requirements Accounting graduate & Chartered Accountant. Experience in a multinational company will be ideal. Strong knowledge and practical experience in the application of Microsoft Excel, PowerPoint and Word tools. Good knowledge/hands on of an ERP system- SAP. Demonstrates commitment to the big picture, collectively pursues unselfish goals with humility & invests in making all of us better. Avoids mediocrity, reflects an openness to change, to new experiences & knowledge. Solid technical background with understanding and/or hands-on experience in accounting and analyses. Problem-solving skills and willingness to roll up one’s sleeves to get the job done. Skilled at working effectively with cross-functional teams in a matrix organization. Thrives in a fast pace environment.

Introduction Our Client, a nonprofit organization that provides healthcare services globally seeks to recruit a Scheduler. He/she will execute the planning and related advance & travel logistics for the schedule of the Director. The Scheduler will serve as a point of contact for all internal/external scheduling requests for the Director, and is responsible for improving scheduling templates as needed and scheduling call formats. Specification Help manage all internal and external scheduling requests of the Director. Collect and maintain ongoing scheduling requests ensuring all calendar requests are documented and appropriate review occurs. Oversee all traveling and advance logistics related to the schedule of the Director. Organize trip planning calls with internal/external stakeholders, develop written, detailed schedules, and manage all related travel in conjunction with the schedule and from time to time for the Director. Manage logistics related to the schedule including agenda scope and briefing materials. Coordinate cross-divisionally to ensure that all materials related to the schedule including briefing memos, travel confirmations and speech materials are accurate, timely and are incorporated in the daily briefing binder. Partner with the Administrative Manager to create the Director's call and action lists and help the Director to execute said lists. Develop and improve templates and formats related to the scheduling process. Such materials include scheduling template, scheduling request template, event memo template and final product, and trip call agenda. Complete special projects as required. Oversee the scheduling and briefing materials related to the Director's schedule. Ensure that all materials are accurate and are delivered in a timely manner. The Scheduler will also have the shared assistance of the OOP Intern and will supervise the intern on special projects as needed. Requirements •Bachelor's Degree. Two to six years of related, progressively responsible work experience, including scheduling & travel management experience. Team player with strong interpersonal skills. Self-starter with a high level of creative initiative. Unflappable in face of crisis or high stress situations. •Extremely detail oriented with excellent project management skills, ability to handle multiple projects and tasks, often in a fast paced environment.

Introduction Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company's Act. The company was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. We are hiring for the stated position. Specification The Job Holder will be assisting Customer Service Manager on the following; Strengthen customer service capabilities by developing, updating and enforcing Customer Service standards, procedures and policies within the organization Continuously supervise, train and mentor customer service staff on Customer service best practices Effective floor and queue management using provided tools and systems Resolve escalated and complex customer issues on-time. Build customer relations by interacting with customers on telephone, email, letter or face-to-face Implement and practice the principles of Quality Management System in the daily job activities Deliver regular reports on the company's performance on customer satisfaction. Collection and documentation of all customer feedback obtained through interactions Reviewing team performance regularly against set customer satisfaction goals, to ensure optimal output Requirements Education, Experience and desired attributes; Business-related Diploma/Degree holder from a recognized University (Min - 2nd class upper or equivalent). Professional course in Customer service will be an a Minimum 2 years experience a similar role, preferably in a financial institution with familiarity to the call centre operations. Excellent Customer Service/Communication Skills Strong interpersonal skills Leadership Skills. Computer literate. Time management skills Excellent problem-solving skills.

Introduction Our Client in the Retail Industry seeks to recruit a Branch Manager who will responsible for the day to day running of the branch and ensuring that the activities of various sections are synchronized towards the growth and profitability of the branch. Effectively and efficiently handling customer queries and complaints, ensuring profitability through maximizing sales and creating an excellent shopping experience for customers. Specification 1.Inventory Management A branch manager shall ensure that the customer demands are met efficiently through sufficient product inventory. If this function is not performed properly, the branch might lose customers because of product unavailability. Every branch has a specific level of stock inventory that needs to be maintained and reviewed by the manager. 2.Handling Customer Complaints and Queries - The success of the branch depends upon how happy its customers are. There are many instances when the customer is unhappy about the services provided by the store. It could be due to an unpleasant staff, or because of bad quality. The manager is expected to handle all the complaints and queries faced by the customers in a pleasant way. The ultimate goal should be to gain customer loyalty through effective problem-solving skills. 3.Sales and Revenue Management - The ultimate motive behind keeping the customers happy and increasing customer loyalty is to gain maximum profits through sales and revenue. Branch manager is expected to keep a tab on the daily sales and revenue generated by the branch, and to keep a systematic account for the same. 4.Ensuring Employee Satisfaction - While customer satisfaction is of supreme importance, branch manager should also ensure that the employees are also satisfied in terms of job expectations. For this, it is important that the manager not only motivates the employees to meet their obligation, but to also ensure that they are being trained and equipped for bigger roles in the organization. 5.Advertising and Marketing The market is full of competition, and the retail sector is no different. With each day passing by, the numbers of retail organizations are increasing day by day. Like the customers have a choice of products to choose from, they also have different choices of retail stores. Hence, it becomes really difficult for the manager to ensure customer loyalty and steady profitability. For this purpose, it becomes essential for the manager to work with all the departments and recommend appropriate advertising and marketing policies to attract customers and enhance sales and promotion. 6.Ensuring the security of Company assets and personnel 7.Ensuring compliance with legal and regulatory requirement as well as good corporate governance practices Developing, training, motivating and evaluating staff to achieve highest levels of performance 8.Driving the organization's culture change agenda by living & instilling our core values of teamwork, quality, passion for excellence, honesty, and good corporate governance practices 9.Promoting a culture that reflects the organization's values, encourages high performance, and rewards productivity 10.Carrying out any other roles as may be assigned by Management from time to time Requirements Academic & Professional Qualifications Bachelor's degree or any other relevant qualification At least Three (3) years Professional Qualifications Diploma in Business Management Job Skills & Personal Attributes 1.Formulation of Business Strategy 2.Project Management 3.Analytical skills 4.Good understanding of Finance and Business Development operations 5.Excellent interpersonal and communication skills. 6.Innovative approach to implementation. 7.Lead and create consensus and effect change. 8.Excellent customer Care 9. Good analytical skills 10. Leadership & management skills

Introduction Our Client in the FMCG sector seeks to recruit Sales and Trade Marketing Representative whose main purpose will be to manage Sales, Marketing and Distribution of all Company products effectively and efficiently within the country using available resources so as to achieve profitable volume of sales Build a strong route to market network and provision of efficient customer service so as to attain sustainable, profitable sales volume growth and to maximize sales opportunities presented in the market for premium products. Specification Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to visit existing or potential sales outlets. Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products. Support the Brand Marketing process by identifying the key opportunities in Listing and Activations (incorporating understanding on consumers, category, customer, competition, channel and external environment). Execute Trade Marketing Strategy across a portfolio of brands in consultation with Marketing Manager and Sales Manager. This includes brand activations, merchandising and POS placement Implement and establish close working relationships with partners (Resellers, Traders and Retailers) in order to gain high levels of trade support and loyalty whilst enhancing understanding of the trading environment Represent the company, acting in accordance with company business standards managing financial activities in an ethical manner. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Responsible for monitoring and reporting on competitive activity document all pricing activities. Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Keeps management informed by submitting activity and results reports, such as daily visit reports, weekly work plans, and monthly and annual territory analyses. Requirements University professional degree in Marketing or other relevant field. Minimum of 5years experience in a similar position the FMCG Sector. To Apply: Applicants who meet the requirements stated above should send their applications and detailed CVs with a day - time telephone number to the email address: jobs1@hcsafrica.com with Sales & Trade Marketing Representative on the Subject line. Candidates MUST indicate their Current & Expected salaries ***CANDIDATES SHOULD ALSO ATTACH 2 RECOMMENDATION LETTERS

Introduction Our Client in the gaming industry seeks to hire a Chief Customer Experience Officer responsible for balancing customer needs with business requirements and presenting a compelling case for internal change and improvement. Specification Increase promoters and decrease detractors Champion the customer throughout the business, balancing customer needs with business requirements and presenting a compelling case for internal change and improvement Champion the customer service department. This entails assessing and managing the customer service team to continually improve processes and outcomes Measuring and reporting. Agree priorities and standards and then manage the CS team to deliver them Manage all customer service processes, remembering that we are becoming more proactive and engaging customers earlier in the cycle. Ensure that the Computer systems in place are being used to the required standards and identify and promote any areas of efficiency. Troubleshooting. As problem areas for customer service are identified you must engage the Director Business Unit to agree priorities and then engage your customer services team to address these areas and make the planned changes quickly and effectively Financial analysis. Manage your budget effectively and be able to promote requirements for additional funding where they can increase the customer recommendation ratings and increase overall business performance. Report your Planning. Work with the Director Business Unit and other stakeholders to drive continual improvement in people, technology, processes, service and product design and build. Establish and test new strategies to improve the customer service experience. Ensure the right calibre of staff are recruited, and in accordance with company policy and procedures. Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve best performance to meet the company's needs. Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action as appropriate. Liaise with Human Resources on all employment issues. Training. Ensure continual up skilling in customer services through evaluation, development and training of staff Day to day management. Manage your customer services team to deliver what customers need and to continually improve your customer service team's efficiency and effectiveness. Ensure that you build a positive team culture with strong positive engagement. Specific tasks (not an exclusive list, but indicative) a. attend weekly scrums and build meetings. Produce a monthly Board report and attend Quarterly Board meetings, contribute to wider business priorities. Manage Subcontractors including continual performance measurement and reporting Manage the out-of-hours process and ensure adequate cover is in place at all times Monitor and highlight trends where relevant Escalate customer issues, act promptly and where necessary visit/call the customer personally to agree a plan of action Ensure the department operates in accordance with Company policies and procedures Requirements Bachelors' degree in a relevant field (Marketing / Communications etc.) At least 5 years managerial experience in a fast paced dynamic environment. Experience in coaching, training and motivating a team.

Introduction Our Client in the Gaming Industry seeks to hire a Chief Technical Officer responsible for providing sound technical leadership in all aspects of the business. Specification Manage a team of software engineers across the full SDLC (front end, back end, dev-ops, and QA). Work closely with the Product Manager to translate our product roadmap into optimal assigned tasks in sprint delivery cycles. Create and maintain a professional culture within the team, where individuals take ownership and focus on delivering excellence, quality, and value for our clients. Work with Product Support Managers to ensure our solutions are delivered bug free. Contribute technically to projects and perform code reviews Drive technical projects and provide leadership in an innovative and fast-paced environment. Work with the Development, Modelling and Product Teams to lead the delivery of technical solutions and implementation of large enhancements and change initiatives. Define and implement Agile methodologies to maintain a strong focus on delivery priorities, holding others to account for delivery, and swiftly responding to changing requirements. Promote resilience and responsiveness in the company by being open and honest about challenges, and the actions required to address unexpected developments. Gather and report detailed performance data against key indicators, to generate actionable improvements to the quality of service offered. Identify, manage and seek to resolve technical risks and issues against user requirements. Build knowledge, capacity and capability within teams, promoting a culture of continuous improvement. Proactively drive innovation, with new ideas and options made available by new technology and process. Keep up-to-date with the latest technology, software development technologies and methodologies. Requirements A Bachelors of Science degree Have at least 7 years' experience managing a technical team Demonstrate Knowledge and understanding in Software Engineering Demonstrate knowledge and understanding for designing data Intensive application Critical thinking and problem solving skills Planning and organization skills Decision-making skills Communication skills Leadership and Influencing skills Negotiation skills Conflict Management skills Ability to adapt to a fast changing environment Strong Analytical skills High level of integrity and Confidentiality Team Player

Introduction Our Client in the Gaming Industry seeks to hire a Director Business Unit responsible for identifying opportunities and growing revenue through the development of innovative services and products aimed at the betting and gaming industry. He/she will also manage a team that facilitates the delivery of the business' B2C ambitions, producing significant incremental revenues. Specification P&L responsibility for your Business Units digital services and resources Working with other Directors Business Units to set the business strategy, development roadmap and performance KPIs Revenue and KPI reporting to the Board/Partners Work with key customer stakeholders to identify product development programs Identify and manage the delivery of product resources to maximize the profitability our Business Unit Analyze the commercial viability of new opportunities Through relationship management work with key customer stakeholders to identify and agree product development program. Liaise with Chief Customer Experience Manager to facilitate periodic Business reviews with key customers, and action a continuous business and product development cycle. Create and implement a five-year business plan to grow the revenue generated by your Business Unit in line with short and long term financial targets. Work with the team to develop a suite of new of products and services that meet the needs of existing and new customers. Oversee the product development lifecycle ensuring quality assurance and overall integrity of your appointed Business Unit Oversee your Business Unit products and projects ensuring services are delivered on schedule and to budget, at all times seeking to maximize profitability. Keep up to date with the latest trends and technical developments within the betting industries so that you are well positioned to exploit future opportunities. Undertaking specific projects as identified by the Board. Skills and Attributes Commercially aware, with the proven ability to spot, create and exploit opportunities. Highly motivated self-starter with the ability to work effectively within a busy digital environment and also influence key stakeholders within the business. Proven track record of putting realistic, practical and deliverable solutions to meet the needs and requirements of differing customers. Proven record in growing revenues and controlling costs. Excellent project management skills with a strong focus on delivery. Ability to confidently communicate and build relationships with people at all levels, both internally and externally. A good people manager with the ability to manage, inspire and develop a broad range of people. Strong analytical mindset with an extensive experience of business planning. Keen interest and understanding of technological advances. In-depth understanding of the betting industry and the needs of bookmakers. IT literate, including good operational knowledge of IT development process. Interest in football and other sports Requirements At least 10 years managerial experience in a fast-paced dynamic environment. Experience in coaching, training and motivating a team. Ability to work under pressure. Strong organizational skills. Competent and capable of making operational decisions. Ability to lead a team by example demonstrating our clients' values as a foundation for the working day. •Ability to change and adapt working practices to suit the needs of an evolving company. •Able to manage performance objectively, consistently and within time scales. •A flexible approach to working hours.

Introduction Our Client in the Gaming Industry seeks to hire a Product Manager. The Product Manager will be responsible for managing in-house gaming products through requirements gathering, writing detailed user stories and supporting the development teams until release to production, and post production monitoring of the product's/feature's performances. Specification Work closely with a team of skilled designers, developers and performance marketers to set and communicate the high-level mission, vision, and roadmap for the website. Work closely with stakeholders across the organization and collaboratively provide the company with short and long-term objectives. Gather and analyze business requirements and write detailed and comprehensive user stories. Master the creation of functional specifications as stories for the development teams, ensuring the stories flow throughout the product development life cycle while ensuring quality and timely delivery. Work closely with subject matter experts within the client to define the metrics and KPI's used to measure the health of the core product - to focus on how these improve over time. Monitor deployed features to ensure success and continuous improvement. Conduct Competitor research to identify trends in the industry and define improvements to our products Requirements BA or BS degree (IT, Marketing, Business Administration or Commerce). Have 7 plus years' experience working as a product owner, business analyst or similar, in high performing, cross functional teams. Have a solid understanding of affiliate marketing. Have sound understanding of what it takes to build and maintain large scale web sites. Comfortable facilitating and participating in the tactical decisions made amongst the team. Have excellent communication skills. Ability to build trusting relationships and respect. Ability leverage relationships and grow people to support the company's rapid growth. Demonstrate strong leadership skills whilst working with product development teams. Have familiarity and experience in making use of agile methodologies and tools. Lead the entire product lifecycle, whether decisions require investment, transitioning ton maintenance product retirement. Critical thinking and problem solving skills Planning and organizing skills Decision-making skills Communication skills Report Writing skills Leadership and Influencing skills Delegation skills •Negotiation skills

Introduction Our Client in the Gaming Industry seeks to hire a Customer Care Lead. The Customer Care Lead will be responsible for organizing team coverage to ensure all shifts are adequately covered and staff resource is efficient. Carrying out a thorough and ongoing call-monitoring program designed to ensure high levels of service are maintained at all times. Provide feedback to the team to keep them engaged and motivated. Specification Ensure the customer service team meet and exceed customers' needs. Generate new initiatives and constantly challenge the team to improve customer service. Provide excellent customer support for escalated issues by email/call/chat/SMS etc, always striving to resolve the issue and not escalate further. Contributing to and ensuring compliance of Team KPI's. Organize team coverage to ensure all shifts are adequately covered and staff resource is efficient. Carry out a thorough and ongoing call-monitoring program designed to ensure high levels of service are maintained at all times. Provide feedback to the team to keep them engaged and motivated. Respond to clients throughout each shift; ensure our players receive the fastest possible and accurate response (live chat / telephone / e-mail). Prioritize cases according to internal procedures - be aware of competitor's delivery in these areas for comparison and bench marking. Develop internal systems to provide electronic tools to help improve team performance. Initiate, deliver and maintain the C/S vision and goals that are clearly communicated and agreed with the C/S team and the product owners. Be proactive in anticipating peaks and troughs in work flow, promotions and key events; ensure feedback given to the business owners accordingly for their review. Manage staff schedule, attendance, punctuality and performance. Influence positivity, attitude and work ethos, to ensure a conducive working team environment for all staff. Creation and management of monthly team quota, ensuring staffing levels are optimally maintained at all times. Assist with the recruitment of new starters (CV vetting, interviewing). Organize and conduct training for new staff. Carry out regular one to ones, mid-year and annual reviews. Assist management with the collation of data around department activity for daily, weekly and monthly reporting purposes. Requirements Bachelors' degree in a relevant field (Marketing / Communications etc.) At least 3-5 years managerial experience in a fast paced dynamic environment. Experience in coaching, training and motivating a team. Ability to lead a team by example demonstrating our clients' values as a foundation for the working day. Ability to change and adapt working practices to suit the needs of an evolving company. Able to manage performance objectively, consistently and within time scales. Ability to work under pressure. Strong organizational skills. Competent and capable of making operational decisions. A flexible approach to working hours.

Introduction Our Client in the Gaming Industry seeks to hire a Marketing Manager. The Marketing Manager will be responsible for developing, overseeing and implementing marketing plans and projects for new and existing products conducting market research to determine market requirements for existing and future product. Specification Deliver insightful recommendations in a persuasive and thoughtful manner. Design, implement, support and facilitate annual marketing strategy and plan. Participate in planning and presentation sessions, when assigned. Develop, oversee and implement marketing plans and projects for new and existing products. Conduct market research to determine market requirements for existing and future products. Develop and administer marketing database which includes client and prospect information, mailing list applications, etc... Assist with and support involvement in various projects. Monitor, review and report on all marketing activity and results. Other duties as assigned. Requirements Degree from Recognized University, preferably in Marketing/Business. Minimum 5 years in Marketing Management and dealing with product strategy. Must have previously worked for an FMCG (Significant Experience). Strong insight and business judge. Have insight on the competition and opportunities. Proven approach to your audience with consumer insights, trends and business needs. Strong Marketing, leadership and strategic planning experience. Proven track record in developing and administering a marketing program. Relevant product and industry knowledge. Technical marketing skills. Must be a self-starter, highly organized, and able to work well with staff at all levels in the organization. Polished presentation and interpersonal skills must possess top level business management, interpersonal, and facilitation skills. Team leadership, persuasiveness, innovation, stress tolerance.

Introduction Our Client in the Gaming Industry seeks to hire an Executive Assistant. The Executive Assistant will be responsible for Managing & Coordinating Travel and bookings. Updating system daily on pending and completed tasks. Specification The Executive Assistant will be required to provide high-level executives with day-to-day operations and help them navigate their day. The Executive Assistant will work with 3 Executives and will be expected to always know the executives personal schedules. Manage & Coordinate Travel and bookings. Manage Executives Calendars. Clerical Tasks and documenting. Updating system daily on pending and completed tasks. Email management and correspondence. Requirements Diploma Level Education Bachelor's Degree an added advantage. Mature professional - between the ages of 27 and 32. Minimum 3 years PA Experience or Administration. Listening and communication skills. Organizational skills. Excellent written and spoken English is compulsory. Must display strong leadership and commitment. Proficient in computer applications. Driving License an added advantage.

Key Responsibilities will be to; Develop and update consumer portrait, consumerengagement funnel for her/his brands. Responsible for leading Integrated Commercial Plangate 1 and facilitate gate 3 by identifying the key opportunities(incorporating local understanding on shoppers, category, customer,competition, channel and external environment). Contribute to development and execute strong,functionally aligned brand and Integrated Commercial Plan. Track and monitorthe performance, health and strategic alignment. Understand business impact ofProduct Fixed Marketing Expenses, implementing and tracking spend to plan. Accountable and responsible for implementing activitiesthat deliver Category/ sub Category growth based on consumer, shopper andcustomer requirements as identified in Integrated Commercial Plan. Provide local insights for communication campaigns,Nestlé Product Development and brand plans. Analyses consumer trends andhighlights issues and opportunities. Understand shopper behaviour & in-storeenvironment, contribute to category/channel/customer strategy, input into thepricing strategy, propose products and sizes for key channels and keycustomers. Source, update and communicate latest developments,trends, initiatives and competitive actions within the category and channels,assessing implications/opportunities for Nestlé categories and brands. Understand the brand Profit & Loss Statements, identifyingopportunities for improvement. The ideal candidate should possess the following minimum skills andcompetencies ; Minimum 3 years brand management and/or commercialmanager experience in FMCG. Demonstrable record of success in delivering key commercialKPI's. Experience working in cross functional teams. Strong leadership and team working skills. Customer and channel Knowledge. Highly numerate individual. Excellent data interpretation skills. Post Matric Qualification i.e. Bachelor's Degree

Introduction Under direction of the Director of Finance and/or Accounting Manager, computes, inputs, classifies, records, and verifies numerical data for use in maintaining accounting and payroll records and does related work as required Specification Accounting Duties: Compiles and sort's documents, such as invoices and purchase requisition and/or purchase orders, substantiating business transactions. Verifies and post details of business transactions, such as funds received and disbursed Addresses and resolves vendor and purchasing agent issues Prepares vouchers, invoices, checks, and other records, and reviews for accuracy. Extracts general ledger information. Monitors accounts payable and receivable to ensure that payments are up to date. Reconciles report discrepancies and problems as directed. Codes data for input to financial data processing system according to company procedure Requirements ESSENTIAL FUNCTIONS: Accounting Duties: Compiles and sort's documents, such as invoices and purchase requisition and/or purchase orders, substantiating business transactions. Verifies and post details of business transactions, such as funds received and disbursed Addresses and resolves vendor and purchasing agent issues Prepares vouchers, invoices, checks, and other records, and reviews for accuracy. Extracts general ledger information. Monitors accounts payable and receivable to ensure that payments are up to date. Reconciles report discrepancies and problems as directed. Codes data for input to financial data processing system according to company procedures. Payroll Duties Compiles payroll data such as hours worked, taxes, and insurance to be withheld, and employee identification number, from time sheets and other records. Prepares and inputs timesheets for payroll processing. Reviews wages computed and corrects errors to ensure accuracy of payroll. Records changes affecting net wages such as exemptions, insurance coverage, and loan payments

Introduction Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company's Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. We are recruiting for Regional Sales Managers - Central Mt. Kenya, North Eastern, Lower North Rift 2, Eastern 2. Specification Good leadership skills Must be able to design business strategies Possess analytical skills Track record of good performance in both sales and retention of sales executives. Requirements At least a diploma in a business-related field. Has been working with PCL for the last 1 years as a Branch Coordinator.

Introduction Our Client, a leading Tours & Travel Company seeks to recruit a Business Development Executive. The Business Development Executive will be responsible for maintaining fruitful relationships with clients and addressing their needs effectively. Researching and identifying new market opportunities and making cold calls for new business leads. Specification Oversee the sales process to attract new clients. Work with senior team members to identify and manage risks. Maintain fruitful relationships with clients and address their needs effectively. Research and identify new market opportunities. Prepare and deliver pitches to potential investors. Foster a collaborative environment within the organization. Keep prospective client database updated. Make cold calls for new business leads. Support in writing new business proposals. Maintain knowledge of all product and service offerings of the company. Arrange meetings for senior management with prospective clients. Follow company guidelines and procedures for acquisition of customers, submission of tenders etc. Requirements Bachelor's Degree in relevant field. A minimum of 4 years' experience working as a business development executive. Experience working in a tours and travel company is highly desirable. Ability to develop good relationships with current and potential clients. Excellent leadership and communication skills. Experience in project management and/or sales. Knowledge of productivity tools and software. High attention to detail and a focus on fact-based decision making. Ability to work under pressure.

Introduction Our Client, a private, co-educational set of age specific schools, comprising of Secondary, Preparatory and Kindergarten schools, seeks to recruit an Executive Head Teacher. He/ She will be expected to provide strategic leadership and hold overall accountability for direction, standards achieved and quality of education being offered at their all in one stunning campus. Specification 1.1.Teaching a.Planning and preparing courses and lessons. b.Teaching according to their educational needs, the students assigned to the teacher including the setting and marking of work to be carried out by the students in the School and elsewhere. c.Assessing, recording and reporting on the development, progress and attainment of students. d.Being responsible in whole or in part for the running of co-curricular activities and educational visits during and outside the standard school day, on evenings and weekends. 1.2.Other Activities a.Promoting the general progress and well-being of individual students and of any class or group of students assigned to the Teacher. b.Providing guidance and advice to students on educational and social matters and making relevant records and reports. c.Making records of and reports on the personal and social needs of students. d.Communicating and co-operating with persons or bodies outside the school. e.Communicating and consulting with the parents of students. f.Participating in meetings arranged for any of the purposes described above. 1.3.Assessments and Reports a.Providing for and contributing to oral and written assessments, reports and references relating to individual and groups of students. 1.4.Appraisals a.Participating in any arrangements for the appraisal of the teacher's performance and that of other teachers. 1.5.Review, Further Training and Development a.Reviewing from time to time the teacher's methods of teaching and programs of work. b.Participating in arrangements for the teacher's further training and professional development as a teacher. 1.6.Educational Methods a.Advising and co-operating with the manager, deputy heads, heads of schools and other teachers(or any one or more of them) on the preparation and development of course of study, teaching materials, teaching programs, methods of teaching and assessment and pastoral arrangements. 1.7.Discipline, Health and Safety a.Maintaining good order and discipline among the students and safeguarding their health and safety, both when they are authorized to be on the school premises and when they are engaged in authorized school activities elsewhere. 1.8.Staff Meetings a.Participating in meetings at the school relating to the curriculum, administration of the school including pastoral arrangements. 1.9.Cover a.Supervising and so far as practicable teaching any students whose teacher is not available to teach them. 1.10.Public Examinations a.Participating in arrangements to prepare students for public examinations and assessing students for the purpose of such examinations. b.Recording and reporting such assessments. c.Participating in arrangements for students' presentation for and supervision during such examinations. 1.11.Management a.Contributing to the selection for appointment and professional development of other teachers and non-teaching staff, including the induction and assessment of new and probationary teachers. b.Coordinating and managing the work of other teachers. c.If required, taking part in the review, development and management of activities relating to the curriculum, organization and pastoral functions of the school. 1.12.Any other responsibilities and duties (whether or not involving teaching) as the employer may reasonably direct the teacher to perform. 2.The teacher shall be available to perform his or her professional duties at such times and places as the employer may reasonably require during the school year. 3.Time spent travelling to and from the place of work shall not count toward the time spent in carrying out the teacher's professional duties. 4.The teacher may be required to supervise students and/or activities at midday or to fairly allocate such duties among other school teachers. 5.The teacher shall in addition to the requirements set out in the paragraphs above work such additional hours as may be needed to enable the teacher to discharge effectively his/her professional duties including in particular (but without limitation) the marking of students' work, the writing of reports on students and the preparation of lessons, teaching materials and teaching programs. Requirements 1.Significant experience as a Head teacher (at least 4 years) with a sustained record of school improvement. 2.Experience of the British National Curriculum and Business and Technology Education Council (BTEC) required. 3.Experience of Executive Headship and/or supporting another Head teacher 4.Evidence of successfully leading and sustaining educational initiatives. 5.Knowledge and understanding of: a.Leading change, creativity and innovation b.Strategies for communication, both within and beyond the schools. c.Strategies to promote individual, team and organizational development d.Building and sustaining a leaning community across a number of schools 6.Ability to establish successful relationships at all levels and have good communication between skills both verbal and written. 7.Ability to develop and maintain a clear vision and lead others to plan and deliver it.

Position: Assistant Customer Service Excellence Manager Location:Nairobi Terms: Local Main Job Purpose TheAssistant Customer Service ExcellenceManager supports the end toend order management process from order receipt to cash collection and claims processing.He/she will drive collaboration, manage on time in full delivery of customerorders and ensure continuous engagement with key stakeholders for seamless customerservice operations. Job Summary Manage the Order Managementprocesses from order collection to order delivery and return, aiming to providethe best possible service level towards our customers. In line with the standardoperating procedures. This is between the local and regional teams. Maintain Standard OperatingProcedures within the customer service department Support IT implementation forCustomer Service modules, including ERP and any other systems. Participatein all necessary tests to make sure systems run according to core modelprocesses. Develop key performance indicators i.eservice level, cash and cost management Collect and follow up customerorders on SAP. Ensure a close follow up of daily order entering and guaranteestrict order management accuracy. Work closely with Finance, CustomerDevelopment and Logistics departments to reduce order cycle times andimprove fill rates while controlling the cost of serving customers. Work closely with Finance to ensuretimely booking of claims. Most importantly to maintain a clear auditrecords related to department activities. Accounts receivables and claimsmanagement by engaging customer development team to prompt customers tosettle debt statements. Maintain a weekly shipment outlookand lead weekly/ monthly meetings with all stakeholders to review orderstatus, priorities and challenges. Customer service performance managementreporting and including management reviews Build customer service teamcapability through trainings and on the job coaching Continuous improvement mentality Key Requirements University degree completed in relevantfield Minimum of 3 yearsFMCG experience in Supply chain Excellent ordermanagement process Excellent workingand analytical Knowledge of SAP and Excel Demonstrated peoplemanagement skills with ability to coach and develop future leaders Strong analyticaland numerical skills Strong interpersonal,presentation and problem-solving skills Resilient,passion and ability to work under pressure to deliver results

Introduction Our client, a company committed in providing world class marketing services in areas such as Brand Activation, Field Marketing Services and Branding seeks to recruit a Senior Account Manager-Marketing & Branding The individual will be tasked with managing the clients within his/her assignment. Maintain client relationship, prepare plans, budgets and reports, supervise executions, expand the business for both existing and prospective clients, and ensure subordinates' professional growth and development. Specification BUSINESS DEVELOPMENT Be familiar with the market dynamics to maintain and achieve sales target Establish new businesses and also maintain existing accounts Ensure the delivery of high quality service that will attract repeated business Identify business opportunities FINANCIALS Strict adherence to campaign budgets Timely invoicing of executed projects Budget reconciliation and cost control Secure POs before commencement of projects Ensure 100% accuracy of billing and invoicing on all projects executed. Follow up and drive prompt payment for all executed projects. Maximum outstanding debts kept at 30days. Work closely with procurement and finance to deliver and maintain good budgeting cost/margin. CLIENT MANAGEMENT Act as the liaison between clients and the business Maintain close relationship with existing clients Work closely with clients to achieve clients' growth ratio Quick response time to clients emails, phone calls and task Timely attendance of clients meetings and reporting Manage clients' expectation for renewed contract STAFF MANAGEMENT Grow and mentor staff working directly under you Supervise support team and interns STRATEGY & PLAN DEVELOPMENT Develop strategy for clients' briefs as they are received Formulate and outline project plans Compile and develop comparative and competitive insight industry-wide for managed clients PROJECT MANAGEMENT / QUALITY CONTROL Day to day management of clients' projects Take part in all brainstorms/ideation sessions within the agency. Develop proposal/plans in response to client's briefs Develop budgets for all project with corresponding job bag following agency stipulated cost margin Manage specific projects independently but at the supervision of an account manager or Head of Unit, as is applicable Drive smart, tactical execution of client projects Ensure proper planning with necessary tools for all projects e.g. timelines, work plans, checklist etc. Ensure production meetings are held both in-house and with client Manage situation and issues as they arise • Manage weekly campaign status documents for review • Obtain internal approval on all activities and projects before execution • Work closely with the relevant lead (sales incentive or otherwise) to provide support on assigned duties • Ensure training of all field staff with proper briefing and dissemination of all required information e.g. salary breakdown, codes of conduct and most importantly effective communication of brand essence etc. • Ensure contracts and MOUs are duly signed by all parties with roles and responsibilities where necessary • Ensure the field staff details are adequately documented prior to kick off of all projects and while its ongoing (contracts, issuance of temporary ID cards etc.) and that all necessary materials are collated and stored on the Google drive if applicable for reference • Ensure proper inventory of all project materials upon commencement and closure • Ensure proper closure of all projects with all materials duly reconciled and returned to client • Develop proof of execution and invoices for all projects within a week of execution • Manage multiple projects simultaneously with no overlap PROJECT REPORTS • Prepare report on all completed projects, to include insights, research and analysis • Submit weekly and monthly reports to clients • Ensure all claims are uploaded • Ensure debriefs are held at the end of all projects, review reports shared for learnings by all • All data capture must be collated and shared with client • Ensure case studies are submitted and shared on the server (Shared folder) Requirements QUALIFICATION: • B.Sc./HND any related discipline • Certification in marketing communications-related courses would be an added advantage. EXPERIENCE: • Minimum of three (3) years' work experience in a similar role within the Brand Marketing Industry. SKILLS: • Project management skills • Strong people management and negotiation skills • Creative and innovative • Exceptional written and verbal communication skills • Detail-oriented • Ability to multi-task and work independently • Ability to interact with staff at all levels in a fast-paced environment • Attention to details • Ability to work under pressure • Proficient in Microsoft office

Introduction Our Client, a leading Tours & Travel Company seeks to recruit a Credit Control Executive. The Credit Controller will handle the collection of finances and the resolution of account queries. He/she will also be required to produce and send sales invoices and issuing credit notes. The Credit Controller is also responsible for the management of debt recovery, which may involve stopping the delivery of services or undertaking legal action in the case of non-payment by the debtor. Specification Maintain strong relationships with all clients to ensure invoices are clear for payment. Check customer's credit ratings with banks before approving the loan Set up the terms and conditions of a loan to be in line with the risk, amount and type of loan. Manage the timely and effective collection of all debts and payments. Negotiate repayment plans when necessary. Resolve all issues raised internally and externally around outstanding invoices. Post and allocate daily receipts to accounting systems; run reports for senior staff. Provide accounts information to internal departments. Provide accurate advice on billing queries Respond promptly and completely to both client and internal enquiries Propose write off of irrecoverable receivables Providing ad-hoc reporting as and when requested by management Undertake account reconciliations as required Ensure monthly processing deadlines are met as required Send out monthly client statements/letters as may be agreed from time to time Develop the credit management capability within the practice Requirements BS degree in accounting, finance or mathematics. 4 years experience. Ability to establish and maintain good client relationships, both internally and externally at all levels. Strong communication skills, orally and verbally. Understanding of the legal complexities of loans, payments, interest rates, etc. Ability to reconcile complex accounts and have excellent attention to detail. Competence in Microsoft Office products, and accounting software programs. Prior experience with financial systems including invoicing. Calm, confident manner to handle potentially uncomfortable conversations. Ability to hold personal client information in the strictest confidentiality.

Position: Stock Accountant Location: Nairobi, Kenya MainJob Purpose Weare proactively looking for a Stock Accountant to take up the opportunity whenit falls vacant in the future. As a member of the Supply Chain Finance team,responsible for ensuring reliability and accuracy of all financial and secondlynon-financial information on stocks (Raw Material, Packaging Material&Finished Goods) in the entire process. Proactively identify all costs,issues and risk involving stocks and inform on its impact on business results. JobSummary Ensurecorrect accounting and valuation for Finished Goods, Raw & Pack Stocks bothat Unilever and at approved 3rd parties and Engineering spares in line with theaccounting policy and the International Accounting Standards Correctprovisioning for Slow moving and obsolete stocks per the stocks policy Partneringwith the business (Supply Chain, Marketing and Sales teams etc) on initiativesto run down SLOBS. Monitorand ensure effectiveness of Stocks and Engineering spares controls includingcontinuous review of processes and policy to maintain a sound controlenvironment around stocks. Organizeand coordinate the monthly and quarterly stock take for Finished Goods, Raw& Pack and Engineering spares (yearly) including ensuring that there areresources for the count and that all locations have been counted and signed offand following up on any issues raised during the count. Provideadvice to supply chain teams in their countries for exceptions toprocess/policy or introduction of new processes. Monthlystocks forecasting with planners for working capital reporting. KeyRequirements Atleast 2-3 years’ experience in Management Accounting in Unilever or similarindustry Management/FinancialAccounting experience in an FMCG business. Experiencein a multinational company will be ideal. Must be a graduate of a Business Course,preferably with excellent Accounting background Strong knowledge and practical experiencein the application of Microsoft Excel, PowerPoint and Word tools.

Introduction Our Client, a leading Tours & Travel Company seeks to recruit a Business Development Executive. The Business Development Executive will be responsible for maintaining fruitful relationships with clients and addressing their needs effectively. Researching and identifying new market opportunities and making cold calls for new business leads. Specification Oversee the sales process to attract new clients. Work with senior team members to identify and manage risks. Maintain fruitful relationships with clients and address their needs effectively. Research and identify new market opportunities. Prepare and deliver pitches to potential investors. Foster a collaborative environment within the organization. Keep prospective client database updated. Make cold calls for new business leads. Support in writing new business proposals. Maintain knowledge of all product and service offerings of the company. Arrange meetings for senior management with prospective clients. Follow company guidelines and procedures for acquisition of customers, submission of tenders etc. Requirements Bachelor's Degree in relevant field. A minimum of 4 years' experience working as a business development executive. Experience working in a tours and travel company is highly desirable. Ability to develop good relationships with current and potential clients. Excellent leadership and communication skills. Experience in project management and/or sales. Knowledge of productivity tools and software. High attention to detail and a focus on fact-based decision making. Ability to work under pressure.

Introduction Our Client, a leading Tours & Travel Company seeks to recruit a Senior Credit Controller. He/she will be responsible for managing and monitoring a large portfolio of partners' accounts by overseeing the communication and collection strategy set by the company. Furthermore ensuring that policies and procedures are followed and geared towards company benefit. Specification Creating policies and procedures that ensures timely payment and customer retention in the short and long run Evaluating, reconciling and monitoring debtor balances to ensure a reduction on the debtors and customers Ensure all the credit collection policies are followed by all the members of your department liaising with customers and the internal personnel Execute and oversee payment and collection techniques set by the Senior Manager and settling their invoices Communicate proactively and effectively with members of your department, internal and external partners on issues hindering progress Working with financial institutions to determine the credit ratings on the customers and clearly understand the next steps to be taken Present monthly client statement and daily receipts to the accounting department to help reconcile the credit profiles Support the departmental input and execution of various projects within given deadlines and give relevant accountability Requirements Bachelor Degree in Accounting, Finance, Business Administration or in a related field Minimum 5 year work experience in a Credit Controller position. Experience working in a Tours and Travel organization is highly desirable. Strong analytical skill with acute attention to detail Confidence to manage a large number of stakeholders Competency with large Enterprise Resource Planning(ERP) Systems Should have organizational and problem solving skills Should be able to work independently as a team or an individual Should be able to communicate assertively and clearly

Introduction Our Client, a leading Tours & Travel Company seeks to recruit a Senior Accounts Payable. The Senior Accounts Payable will be responsible for paying employees by verifying expense reports and preparing pay checks. Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor enquiries regarding finance. Specification Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc. Reconciling processed work by verifying entries and comparing system reports to balances Maintaining historical records Paying employees by verifying expense reports and preparing pay checks Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor enquiries regarding finance Preparing analyses of accounts and producing monthly reports Continuing to improve the payment process Manage petty cash account Reconcile credit card statements Performs other duties as required to support Accounting Department. Requirements Bachelor's Degree in relevant field A minimum of 4 years' experience working as a senior accounts payable ACCA or CPA required Advanced Microsoft Excel skills with formulas, V-lookups, pivot tables Experience working in a tours and travel company highly desirable. Analytical and problem solving skills Organizational skills and attention to detail Thorough knowledge of applicable accounts payable/general ledger and chart of accounts Very effective organizational skills Team player Strong business ethics Result-Oriented