Vendor Engagement Manager - Jumia (Full Time)
Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.
Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.
With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!
What's this job all about?
The vendor community manager ensures that our sellers stay engaged and informed by managing the online and offline communication channels.
The main challenges are described as below:
Main ResponsibilitiesDesign and build and execute the communication strategy for Jumia’s vendors • Understand our vendors and set a tone of voice that talks to them • Write and send daily communications (email, sms…) • Create a social media space for our vendors • Organize offline events • Analyse vendor performance
Required SkillsExperience over 4 years either in top marketing or advertising agencies, e-commerce marketing • departments, • Top Marketing, Business Schools & Universities (top 5 of your field for your country) • Proficiency in MS Office and google tools, Photoshop • Outstanding writing skills • Creative • Good analytical skills • Fast learner • Well organized • Resistant to stress • Strong entrepreneurial skills, leadership and drive • Very independent with a strong ability to go further than the expectations • Ability to adapt in a multinational environment • Demonstrated ability to work in a fast paced and competitive environment.
We OfferA unique experience in an entrepreneurial, yet structured environment • A unique opportunity to help build & shape a growing African ecommerce giant • The opportunity to become part of a highly professional and dynamic team