Type : Full-Time
Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage.
We have a vision to train 100,000 world-class developers in the next 10 years – and we want you to help make it happen.
About the Technical Success Manager Position:
As Technical Success Manager, you will be responsible for helping Andela’s Software Engineers successfully engage remote clients. Distributed work environments are growing in popularity but the lack of physical proximity still brings unique operational challenges. As our engineers partner with teams spread around the world, across industries and across technology stacks, your role will be to help make the client and the remote team feel much closer.
No two days will ever be alike and variety will be the only constant. In the morning, you might find yourself helping engineers better understand the business value of their California team’s user stories; in the afternoon, you might virtually travel across the Atlantic in order to support another team of engineers as they strategically plan a data migration for their team in London.
With your knowledge of business, technology, remote communication and agile project management, you will help make the distance between our engineers and their teams---thousands of kilometers in most cases---feel like a logistical afterthought.
The specific responsibilities of the Technical Success Manager position include:
Qualifications & Characteristics
As the ideal candidate for this role you: