25 jobs found in tunisia

Do you want to be a part of undisputed leader of liner shipping? Seago Line is looking for dedicated, enthusiastic Customer Experience Agent to join our team in Tunis and lead our drive for continuous improvement. We offer A truly international, open and engaging working environment in a modern working location. Value and team-based leadership Improve system & process knowledge A wide range of international career opportunities. Opportunities for personal and professional growth in a dynamic environment. Key responsibilities • Builds strong and lasting relationships with customers and provides second to none customer service Has responsibility for the end to end customer experience Engages in constructive problem resolution and provides solutions Acts and communicates proactively to keep customers informed of any issues or changes Addresses root causes and seeks continuous improvements; is constantly looking for ways to improve work processes Works independently and assists the team in realizing goals and standards; shares knowledge and best practices Manages the end to end shipment process in compliance with all company procedures Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders We are looking for Ambition to make a career in logistics sector (Customer service and sales) University degree candidates with minimum year and half relevant experience Excellent level of English Computer skills •Excellent communication skills

Head Of Design - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities Coming up with artwork as per agreed theme Setting the visual identity across a multitude of platforms ensuring we stay fresh Keeping your designs relevant in an ever changing market Creating something amazing from nothing as the situation dictates. Contributing ideas and design artwork to the team Create briefs on daily projects and give feedback on work done Manage a team of 4 designers Required Skills & Qualifications Basic qualifications in design/ graphics/ IT Excellent knowledge of design software e.g. Adobe Softwares Excellent presentation and communications skills Organized enough to manage a busy and varied workflow and deliver on time Ability to work on a tigh brief/ schedule Ability to think creatively and produce new ideas and concepts P atient, fast, accurate and neat We Offer: A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Senior backend developer - Jumia Pay (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities: Design and implementation of web-based services that are high performing and scalable Expand our micro-services architecture Evolve your technical capabilities to the next level while using state-of-the-art technologies Work with a multidisciplinary team (Developers; DevOps, QA Engineers, Product Owners) oriented to continuous delivery Construct and verify (unit test) software components to meet design specifications Take ownership for your code to be qualitatively high and you will support your colleagues in code reviews Respect and follow the code of conduct, general rules and principles of the company Requirements: Solid knowledge of software engineering principles, algorithms, data structures and Object Oriented Design - Minimum 3/5 years experience Understanding fundamental design principles behind a scalable application User authentication and authorization between multiple systems, servers, and environments Experience with web-oriented technologies (Java/J2EE, GoLang, NodeJS) Strong experience with ORM (Hibernate) and SQL (MySQL, PostgreSQL) Knowledge of product development best practices, continuous delivery and testing (Version control, Unit-Testing or Continuous integration and delivery) Passion to analyze and solve complex technical problems Aware of Performance and Security topics on web development Experience with Agile Methodology Proactiveness, team player and positive attitude Adaptable, meticulous, innovative with good problem-solving skills We Offer: You will belong to an international talented team, evolving in a fast-paced environment. Our people are inspiring, ready to take challenge, and will support you in working on an international scale impacting tens of millions of revenue and users. Our commitment to our teams is to turn everyone into the finest in their area by providing constant support. We are passionate about what we do, and we have fun while doing it. And above all, we believe that nothing is impossible.

Java Developer - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities: Design and implementation of web-based back-end components that are high-performing and scalable; Participate and improve development processes such as Agile, Scrum and Kanban along with strong robust coordination processes related to software release, deployment and testing. Requirements: Excellent knowledge in Data Structure and Algorithms; Relevant experience in Java/J2EE development with Spring framework, especially with modules such as Web, JMS, Transactions with Core Container; Strong experience with Maven; Strong experience with ORM (Hibernate) and SQL (MySQL, PostgreSQL); A strong sense for code quality, following/defining coding guidelines and experience with Unit-Testing and SonarQube; Experience working with a large code-base and version systems, ideally GIT; Pro-activeness, team player and positive attitude; Adaptable, meticulous, innovative with good problem solving skills; Excellent English skills. We offer: A unique experience in an entrepreneurial, yet structured environment; The opportunity to become part of a highly professional and dynamic team working around the world; An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Head Of Jumia Global - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connectssellers with consumers, our logistics service, which enables the shipment anddelivery of packages from sellers to consumers, and our payment service, whichfacilitates transactions among participants active on our platform in selectedmarkets. Through our online platforms, consumers can access a wide range ofphysical and digital goods and services, fashion, electronics, beauty productsand also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6African regions, Jumia is led by top talented leaders offering a great mix of localand international talents and is backed by very high-profile shareholders.Jumia is committed to creating sustainable impact for Africa. Jumia offersunique opportunities in a vibrant and booming environment, creating new jobs,new skills, and empowering a new generation. We are looking for talented peoplewith a passion for Africa to join our team and embark on our exciting journey! Main Duties & Responsibilities We are currently looking for a Head of Jumia Global to manage and grow ourcross-border e-commerce business. Achieve KPIs for Jumia Global in the country: Revenue, items sold, Gross margin, assortment, End to end lead-times Work closely with logistic provider to ensure a top-notch supply chain between merchants in China and customers in the country Work in improving customer experience: queue management, product & content quality, customer satisfaction, aftersales experience Manage all stakeholders of Jumia Global for a flawless and best in class execution Required Skills & Qualifications Previous cross-border e-commerce operations experience Ability to meet demanding targets Ability to work independently and in a team Strong drive and leadership Impeccable communication skills (spoken and written) We Offer A unique experience in anentrepreneurial, yet structured environment A unique opportunity of havingstrong impact in building the African ecommerce sector The opportunity to become partof a highly professional and dynamic team An unparalleled personal andprofessional growth as our longer-term objective is to train the nextgeneration of leaders

Head Of Logistic - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities Scheduling deliveries with ourcustomers Following-up on vendor drop-offand customer pick-up Updating the orders on system Solving vendor drop-off andcustomer pick-up problems Insuring highest quality duringQC process. Required Skills & Qualifications Customer service backgroundappreciated. Customer and vendor focusedperson. Ability to handle heavywork-load. Good organization skills. Attention to details We Offer A unique experience in anentrepreneurial, yet structured environment A unique opportunity of havingstrong impact in building the African ecommerce sector The opportunity to become partof a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Customer Service Agent - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsabilities Assist Selling processes for our customers and generate additional Sales; Coordinate information to customers browsing our websites during store discovery, order and checkout. Including after sales support; Perform phone conversation with customers to answer their questions, provide information and advise them; Handle special requests and complaints of customers; Collect and store useful data within our backend system; Ensure follow up through emails, phone or any required means . Required Skills &Qualifications Fast learner ; Well organized ; Resistant to the stress . We offer A unique education in launching and scaling new internet concepts ; Become part of a highly professional and dynamic team working around the world ; An attractive salary package ; An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures .

Customer Service Agent - Jumia Food (Full Time) Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Jumia Food  is an online food ordering site that allows consumers to conveniently order meals of their choice from their preferred restaurants, and have them delivered straight to their home / office. Africa is one of the fastestgrowing economies in the world, offering excellent opportunities in a vibrantand booming environment. Its economic growth has enabled innovative businessesto flourish and this is where Jumia steps in. We are currently looking for talented people with a passion foremerging markets and Africa to join our team and embark on our excitingjourney. Main Responsabilities Assist Selling processes for our customers and generate additional Sales; Coordinate information to customers browsing our websites during store discovery, order and checkout. Including after sales support; Perform phone conversation with customers to answer their questions, provide information and advise them; Handle special requests and complaints of customers; Collect and store useful data within our backend system; Ensure follow up through emails, phone or any required means . Required Skills &Qualifications Fast learner ; Well organized ; Resistant to the stress . We offer A unique education in launching and scaling new internet concepts ; Become part of a highly professional and dynamic team working around the world ; An attractive salary package ; An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures .

Customer Experience Officier - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsabilities Manage the customer experience team to deliver : Management of customer SLA and backlog (delivery, returns, refund) Management and turnaround of unsatisfied customers Pro-active management of new customer experience after delivery event Resolution of escalated issues with other departments Customer NPS improvement Manage and improve all aspects of customer experience Develop and implement proactive plans to enhance the customers experience across all touch points Monitor and improve all customer communication for consistency and accuracy Determine priority improvements on the customer journey by maintaining contact with customers; going on delivery runs; benchmarking best practices; analyzing information and applications Monitor competitor’s offerings for best practice on service calibration Drive Cross departmental projects around customer experience Drive product quality improvement via proactive and re active management of assortment and operations (quality check, delisting, packaging material improvement) Drive a customer centric culture and accountability in various other teams Develop customer’s insights alongside with marketing and commercial team through focus groups and surveys Drive customer first project: design and implement a company wide program placing the customer at the center of all focus. Groom and manage the next generation ofcustomer experience agents Create and implement trainings internally for CX team to enhance CS KPIs and process compliance Required Skills and qualifications Excellent multi – tasking skills Clear communication and reporting capabilities Team management and leadership skills 2+ year experience We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team A n unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Designer - Jumia Food (Stagiaire) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes.Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants. Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Jumia Food est un site de commande de plats en ligne qui permet aux consommateurs de commander facilement les repas de leur choix dans leurs restaurants préférés et de les faire livrer directement à leur domicile ou à leur bureau. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Missions Produire les visuels sur les différents supports (réseaux sociaux, newsletters, bannières web) Création de supports de communications visuels (flyers, affiches) Photo shoot pour les restaurants partenaires Montage vidéo Réaliser de la veille concurentielle et sectorielle Compétences Créativité Suite (Photoshop, Illustrator, Première Pro...) Une sensibilité artistique et une bonne connaissance des tendances du design web Créatif / Bonne sensibilité graphique Notions de dessin appréciées. La maîtrise des outils de montage vidéo (Adobe Première, Adobe After Effect). Photographie (prises de photos, montages...). Nous vous offrons: Une expérience unique dans un environnement entrepreneurial mais structuré L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises interne Apply for this job Link to this job Share this job Location Tunisia Department Marketing Job Title Designer - Jumia Food (Stagiaire) City Tunis Country Tunisia

Warehouse Agent - Jumia (Full Time) Jumia est le premier groupe Internet en Afrique, avec plus de 3 000 employés dans plus de 14 pays africains et de grands succès tels que Jumia, Jumia Food, Jumia Travel, Jumia Deals, Jumia House, Jumia Services et Jumia Jobs. Il est dirigé par des leaders de talent offrant un mélange de talents locaux et internationaux et est soutenu par MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs et CdC. Fondée en 2012, la mission de Jumia est de révolutionner le concept du shopping en offrant aux clients la meilleure expérience de magasinage en ligne grâce à une large gamme de produits: mobiles et tablettes, ordinateurs, électronique, maison, mode, sports, santé et beauté, épicerie et autres. L'Afrique est l'une des économies à la croissance la plus rapide au monde, offrant d'excellentes opportunités dans un environnement dynamique et en plein essor. Sa croissance économique a permis à des entreprises innovantes de prospérer et c'est là que Jumia intervient. Nous sommes actuellement à la recherche de personnes talentueuses ayant une passion pour les marchés émergents et l'Afrique pour se joindre à notre équipe et se lancer dans notre passionnant voyage. Missions: Gérer une fonction spécifique à l'entrepôt Gérer les commandes, assurer le stockage des produits, collaborer à la planification de la production Gérer les stocks et assurer l'expédition aux clients Coordonner les flux selon les coûts et le calendrier établis Assurer une interface adéquate entre toutes les parties internes liées à la préparation des commandes Profil Recherché: Maitrise parfaite des règles de la communication par téléphone, e-mail Avoir le sens de l'écoute, la critique et capacité d'analyse Démontre un degré élève d'iintégrité et de confidentialité Autonomie et Capacité à travailler en équipe Démontre un degré élevé d'intégrité et de confidentialité Maitrise des outils informatiques et du pack Microsft Office Nous vous offrons: Une expérience unique dans un environnement entrepreneurial mais structuré L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises internet

IT Representative - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey ! MainResponsibilities: Support and troubleshooting for Jumia's systems and tools; Documenting new and existing functionalities for online help and internal technical/admin manuals; Coordinate with internal departments to evaluate enhancements and resolve issues; Assist with the user administration of Jumia's systems, including user maintenance, sign-up, reporting and other duties; Research and propose feature improvements to central product team; Configure systems for end users. Required Qualifications: Master or Bachelor Degree in Applied Math, Engineering or Computer science; FluentEnglish, French Action-oriented andperformance-driven; Strong analytical and datamanagement skills; Well organized and very detailoriented; Resistant to stress; Autonomous; Programmingand SQL skills are a big asset What WeOffer: A unique experience in aninternational, entrepreneurial, yet structured environment An unparalleled personal andprofessional improvement as our longer-term objective is to train the nextgeneration of leaders. Theopportunity to be part of a team of talented people with diversebackgrounds.

Head Of Design - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities Coming up with artwork as per agreed theme Setting the visual identity across a multitude of platforms ensuring we stay fresh Keeping your designs relevant in an ever changing market Creating something amazing from nothing as the situation dictates. Contributing ideas and design artwork to the team Create briefs on daily projects and give feedback on work done Manage a team of 4 designers Required Skills & Qualifications Basic qualifications in design/ graphics/ IT Excellent knowledge of design software e.g. Adobe Softwares Excellent presentation and communications skills Organized enough to manage a busy and varied workflow and deliver on time Ability to work on a tigh brief/ schedule Ability to think creatively and produce new ideas and concepts P atient, fast, accurate and neat We Offer: A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Senior backend developer - Jumia Pay (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities: Design and implementation of web-based services that are high performing and scalable Expand our micro-services architecture Evolve your technical capabilities to the next level while using state-of-the-art technologies Work with a multidisciplinary team (Developers; DevOps, QA Engineers, Product Owners) oriented to continuous delivery Construct and verify (unit test) software components to meet design specifications Take ownership for your code to be qualitatively high and you will support your colleagues in code reviews Respect and follow the code of conduct, general rules and principles of the company Requirements: Solid knowledge of software engineering principles, algorithms, data structures and Object Oriented Design - Minimum 3/5 years experience Understanding fundamental design principles behind a scalable application User authentication and authorization between multiple systems, servers, and environments Experience with web-oriented technologies (Java/J2EE, GoLang, NodeJS) Strong experience with ORM (Hibernate) and SQL (MySQL, PostgreSQL) Knowledge of product development best practices, continuous delivery and testing (Version control, Unit-Testing or Continuous integration and delivery) Passion to analyze and solve complex technical problems Aware of Performance and Security topics on web development Experience with Agile Methodology Proactiveness, team player and positive attitude Adaptable, meticulous, innovative with good problem-solving skills We Offer: You will belong to an international talented team, evolving in a fast-paced environment. Our people are inspiring, ready to take challenge, and will support you in working on an international scale impacting tens of millions of revenue and users. Our commitment to our teams is to turn everyone into the finest in their area by providing constant support. We are passionate about what we do, and we have fun while doing it. And above all, we believe that nothing is impossible.

Java Developer - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities: Design and implementation of web-based back-end components that are high-performing and scalable; Participate and improve development processes such as Agile, Scrum and Kanban along with strong robust coordination processes related to software release, deployment and testing. Requirements: Excellent knowledge in Data Structure and Algorithms; Relevant experience in Java/J2EE development with Spring framework, especially with modules such as Web, JMS, Transactions with Core Container; Strong experience with Maven; Strong experience with ORM (Hibernate) and SQL (MySQL, PostgreSQL); A strong sense for code quality, following/defining coding guidelines and experience with Unit-Testing and SonarQube; Experience working with a large code-base and version systems, ideally GIT; Pro-activeness, team player and positive attitude; Adaptable, meticulous, innovative with good problem solving skills; Excellent English skills. We offer: A unique experience in an entrepreneurial, yet structured environment; The opportunity to become part of a highly professional and dynamic team working around the world; An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Logistic Agent - Jumia (Internship) Jumia est le premier groupe Internet en Afrique, avec plus de 3 000 employés dans plus de 14 pays africains et de grands succès tels que Jumia, Jumia Food, Jumia Travel, Jumia Deals, Jumia House, Jumia Services et Jumia Jobs. Il est dirigé par des leaders de talent offrant un mélange de talents locaux et internationaux et est soutenu par MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs et CdC. Fondée en 2012, la mission de Jumia est de révolutionner le concept du shopping en offrant aux clients la meilleure expérience de magasinage en ligne grâce à une large gamme de produits: mobiles et tablettes, ordinateurs, électronique, maison, mode, sports, santé et beauté, épicerie et autres. L'Afrique est l'une des économies à la croissance la plus rapide au monde, offrant d'excellentes opportunités dans un environnement dynamique et en plein essor. Sa croissance économique a permis à des entreprises innovantes de prospérer et c'est là que Jumia intervient. Nous sommes actuellement à la recherche de personnes talentueuses ayant une passion pour les marchés émergents et l'Afrique pour se joindre à notre équipe et se lancer dans notre passionnant voyage. Missions: Créer les retours clients Network : Réception, contrôle qualité et dispatch de la marchandise des vendeurs Réception des retours des transporteurs Effectuer des audits calls Profil Recherché: Avoir le sens de l'écoute et la critique Démontre un degré élève d'iintégrité et de confidentialité Autonomie et Capacité à travailler en équipe Maitrise des outils informatiques et du pack Microsft Office Dynamque et réactif Nous vous offrons: Une expérience unique dans un environnement entrepreneurial mais structuré L'opprotunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises

Accountant - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsabilities: Processing of suppliers’ invoicesPrepare month end close process processing general journals on accounting system, reviewing accruals and prepayments Preparingbank reconciliation (daily / weekly) Completedaily functions associated with account reconciliation Supplierstatement reconciliation Reconcileall general ledger accounts Postingand Updating the relevant accounting systems (QB, Navision, SAGE) Generalcompany accountancy Othersupport to finance team as required Required Qualifications 1 -3 years’ experience as an accountant Experiencewith computerized accounting i.e. QB, Navision, SAGE, Excel Smart,hands on, dynamic and lively individuals What We Offer: A unique experience in an international, entrepreneurial, yet structured environment An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders T he opportunity to be part of a team of talented people with diverse backgrounds.

Customer Service Agent - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsabilities Assist Selling processes for our customers and generate additional Sales; Coordinate information to customers browsing our websites during store discovery, order and checkout. Including after sales support; Perform phone conversation with customers to answer their questions, provide information and advise them; Handle special requests and complaints of customers; Collect and store useful data within our backend system; Ensure follow up through emails, phone or any required means . Required Skills &Qualifications Fast learner ; Well organized ; Resistant to the stress . We offer A unique education in launching and scaling new internet concepts ; Become part of a highly professional and dynamic team working around the world ; An attractive salary package ; An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures .

Vendor Relationship Manager - Jumia (Full Time) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants.Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Missions : Conseiller nos vendeurs sur la manière de réaliser plus de ventes, et d'améliorer leur boutique sur Jumia, d'offrir de meilleurs prix, etc. Conseiller nos vendeurs comment offire la meilleur expérience client Aidez les vendeurs dans leur expérience quotidienne avec Jumia Assurer un suivi par e-mail, et par appel téléphonique ou tout autre moyen requis pour optimiser la performance des vendeurs Profil Recherché : Bac + 3 en commerce, marketing ou informatique Première expérience dans une entreprise de commerce ou de la grande distribution serait un plus Aptitudes analytiques Une attitude proactive, capable de travailler à la fois individuellement et en équipe Excellente communication et compétences interpersonnelles Bien organisé Très indépendant avec une forte capacité d'aller au-delà des attentes Nous vous offrons: Une expérience unique dans un environnement entrepreneurial mais structuré L'opp ortunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises internet Apply for this job Link to this job Share this job Location Tunisia Department Acquisition & Account Management Job Title Vendor Relationship Manager - Jumia (Full Time) City Tunis Country Tunisia

Self Sign Up Agent - Jumia (Full Time) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants.Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Missions: Traiter les demandes des nouveaux vendeurs reçu sur le site Accompagner les nouveaux vendeurs pour la création de leurs comptes et la mise en ligne des produits Former les nouveaux vendeurs à la gestion de leur boutique en ligne Acquisition de nouveaux vendeurs Profil Recherché: Bac + 3 en commerce, marketing ou informatique Première expérience dans une entreprise de commerce ou de la grande distribution serait un plus Aptitudes analytiques Une attitude proactive, capable de travailler à la fois individuellement et en équipe Impliqué, axé sur les résultats, méthodique et structuré Excellente communication et compétences interpersonnelles Bien organisé Très indépendant avec une forte capacité d'aller au-delà des attentes Nous vous offrons : Une expérience unique dans un environnement entrepreneurial mais structuré L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises internet Apply for this job Link to this job Share this job Location Tunisia Department Acquisition & Account Management Job Title Self Sign Up Agent - Jumia (Full Time) City Tunis Country Tunisia

Customer Experience Officier - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsabilities Manage the customer experience team to deliver : Management of customer SLA and backlog (delivery, returns, refund) Management and turnaround of unsatisfied customers Pro-active management of new customer experience after delivery event Resolution of escalated issues with other departments Customer NPS improvement Manage and improve all aspects of customer experience Develop and implement proactive plans to enhance the customers experience across all touch points Monitor and improve all customer communication for consistency and accuracy Determine priority improvements on the customer journey by maintaining contact with customers; going on delivery runs; benchmarking best practices; analyzing information and applications Monitor competitor’s offerings for best practice on service calibration Drive Cross departmental projects around customer experience Drive product quality improvement via proactive and re active management of assortment and operations (quality check, delisting, packaging material improvement) Drive a customer centric culture and accountability in various other teams Develop customer’s insights alongside with marketing and commercial team through focus groups and surveys Drive customer first project: design and implement a company wide program placing the customer at the center of all focus. Groom and manage the next generation ofcustomer experience agents Create and implement trainings internally for CX team to enhance CS KPIs and process compliance Required Skills and qualifications Excellent multi – tasking skills Clear communication and reporting capabilities Team management and leadership skills 2+ year experience We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team A n unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Vendor Support Agent - Jumia (Full Time) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes.Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d�envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants.Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Descriptif du poste: Responsable de la Hotline Vendeur Mailing aux vendeurs et informations Traitement des requêtes et réclamations vendeurs Gestion du chat sur Seller Center Gestion du stock et rupture de Stock Envoi et suivi du VNPS Profil recherché: Esprit commercial et maîtrise des techniques de communications Sens du détail et aime le travail d'équipe Rigoureux, organisé, pragmatique, capacité d'adpatation rapide et ouverture d'esprit Maîtrise de l'excel Nous vous offrons: Une expérience unique dans un environnement entrepreneurial mais structuré L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises interne Apply for this job Link to this job Share this job Location Tunisia Department Operations Job Title Vendor Support Agent - Jumia (Full Time) City Tunis Country Tunisia

Warehouse Agent - Jumia (Full Time) Jumia est le premier groupe Internet en Afrique, avec plus de 3 000 employés dans plus de 14 pays africains et de grands succès tels que Jumia, Jumia Food, Jumia Travel, Jumia Deals, Jumia House, Jumia Services et Jumia Jobs. Il est dirigé par des leaders de talent offrant un mélange de talents locaux et internationaux et est soutenu par MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs et CdC. Fondée en 2012, la mission de Jumia est de révolutionner le concept du shopping en offrant aux clients la meilleure expérience de magasinage en ligne grâce à une large gamme de produits: mobiles et tablettes, ordinateurs, électronique, maison, mode, sports, santé et beauté, épicerie et autres. L'Afrique est l'une des économies à la croissance la plus rapide au monde, offrant d'excellentes opportunités dans un environnement dynamique et en plein essor. Sa croissance économique a permis à des entreprises innovantes de prospérer et c'est là que Jumia intervient. Nous sommes actuellement à la recherche de personnes talentueuses ayant une passion pour les marchés émergents et l'Afrique pour se joindre à notre équipe et se lancer dans notre passionnant voyage. Missions: Gérer une fonction spécifique à l'entrepôt Gérer les commandes, assurer le stockage des produits, collaborer à la planification de la production Gérer les stocks et assurer l'expédition aux clients Coordonner les flux selon les coûts et le calendrier établis Assurer une interface adéquate entre toutes les parties internes liées à la préparation des commandes Profil Recherché: Maitrise parfaite des règles de la communication par téléphone, e-mail Avoir le sens de l'écoute, la critique et capacité d'analyse Démontre un degré élève d'iintégrité et de confidentialité Autonomie et Capacité à travailler en équipe Démontre un degré élevé d'intégrité et de confidentialité Maitrise des outils informatiques et du pack Microsft Office Nous vous offrons: Une expérience unique dans un environnement entrepreneurial mais structuré L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises internet

Designer - Jumia Food (Stagiaire) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes.Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants. Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Jumia Food est un site de commande de plats en ligne qui permet aux consommateurs de commander facilement les repas de leur choix dans leurs restaurants préférés et de les faire livrer directement à leur domicile ou à leur bureau. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Missions Produire les visuels sur les différents supports (réseaux sociaux, newsletters, bannières web) Création de supports de communications visuels (flyers, affiches) Photo shoot pour les restaurants partenaires Montage vidéo Réaliser de la veille concurentielle et sectorielle Compétences Créativité Suite (Photoshop, Illustrator, Première Pro...) Une sensibilité artistique et une bonne connaissance des tendances du design web Créatif / Bonne sensibilité graphique Notions de dessin appréciées. La maîtrise des outils de montage vidéo (Adobe Première, Adobe After Effect). Photographie (prises de photos, montages...). Nous vous offrons: Une expérience unique dans un environnement entrepreneurial mais structuré L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises interne Apply for this job Link to this job Share this job Location Tunisia Department Marketing Job Title Designer - Jumia Food (Stagiaire) City Tunis Country Tunisia

IT Representative - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey ! MainResponsibilities: Support and troubleshooting for Jumia's systems and tools; Documenting new and existing functionalities for online help and internal technical/admin manuals; Coordinate with internal departments to evaluate enhancements and resolve issues; Assist with the user administration of Jumia's systems, including user maintenance, sign-up, reporting and other duties; Research and propose feature improvements to central product team; Configure systems for end users. Required Qualifications: Master or Bachelor Degree in Applied Math, Engineering or Computer science; FluentEnglish, French Action-oriented andperformance-driven; Strong analytical and datamanagement skills; Well organized and very detailoriented; Resistant to stress; Autonomous; Programmingand SQL skills are a big asset What WeOffer: A unique experience in aninternational, entrepreneurial, yet structured environment An unparalleled personal andprofessional improvement as our longer-term objective is to train the nextgeneration of leaders. Theopportunity to be part of a team of talented people with diversebackgrounds.