Agent Logistique - Jumia - CDI Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants. Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Missions principales : Prendre connaissance des différents documents nécessaires à l'activité (planning, bon de préparation, plan de palettisation,…) Assurer la manutention des marchandises Réceptionner les marchandises Préparer les commandes Charger les véhicules Réaliser les contrôles liés à son activité Assurer la maintenance de premier niveau de son équipement Qualifications & Compétences requises : Autonomie Sens de l'organisation Très bonne maîtrise de l’anglais et du français : écrit et parlé Maitrise des règles de sécurité Connaissance des modes opératoires liés à l'activité Bonnes qualités relationnelles. Nous offrons : Une expérience unique dans un environnement entrepreneurial mais structuré Une opportunité unique d’avoir un impact fort sur la construction du secteur du E-commerce en Afrique L’opportunité de faire partie d’une équipe hautement professionnelle et dynamique Une croissance personnelle et professionnelle sans précédent, car notre objectif à long terme est de former la prochaine génération de dirigeants.
Jul 22, 2019
Full Time
Agent Logistique - Jumia - CDI Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants. Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Missions principales : Prendre connaissance des différents documents nécessaires à l'activité (planning, bon de préparation, plan de palettisation,…) Assurer la manutention des marchandises Réceptionner les marchandises Préparer les commandes Charger les véhicules Réaliser les contrôles liés à son activité Assurer la maintenance de premier niveau de son équipement Qualifications & Compétences requises : Autonomie Sens de l'organisation Très bonne maîtrise de l’anglais et du français : écrit et parlé Maitrise des règles de sécurité Connaissance des modes opératoires liés à l'activité Bonnes qualités relationnelles. Nous offrons : Une expérience unique dans un environnement entrepreneurial mais structuré Une opportunité unique d’avoir un impact fort sur la construction du secteur du E-commerce en Afrique L’opportunité de faire partie d’une équipe hautement professionnelle et dynamique Une croissance personnelle et professionnelle sans précédent, car notre objectif à long terme est de former la prochaine génération de dirigeants.
Treasury Officer - Jumia - Fixed Term (12 months) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platformsconsist of our marketplace, which connects sellers with consumers, ourlogistics service, which enables the shipment and delivery of packages fromsellers to consumers, and our payment service, which facilitates transactionsamong participants active on our platform in selected markets. Through ouronline platforms, consumers can access a wide range of physical and digitalgoods and services, fashion, electronics, beauty products and also hotel andflight bookings or restaurant delivery. With over 3,000employees in 14 countries spanning across 6 African regions, Jumia is led bytop talented leaders offering a great mix of local and international talentsand is backed by very high-profile shareholders. Jumia is committed to creatingsustainable impact for Africa. Jumia offers unique opportunities in a vibrantand booming environment, creating new jobs, new skills, and empowering a newgeneration. We are looking for talented people with a passion for Africa tojoin our team and embark on our exciting journey! Main Responsibilities : Management of the cash register Management of treasury operations Monitoring supplier payments OMS reconciliations Finance audit Management of payment methods Supervision of bank reconciliations and mobile money Required Skills & Qualifications : Finance/Accounting/Audit/Management Degree 1-2 years professional experience (an experience in Accounting / Audit Firm would be a plus) Knowledge of accounting principles Proficiency in MS_Excel, MS_Word Knowledge in Taxation / Audit Be rigourous Be methodical We Offer : A unique experience in anentrepreneurial, yet structured environment A unique opportunity of having strong impact inbuilding the African E-commerce sector The opportunity to become part of a highlyprofessional and dynamic team An unparalleled personal and professional growthas our longer-term objective is to train the next generation of leaders
Jul 19, 2019
Full Time
Treasury Officer - Jumia - Fixed Term (12 months) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platformsconsist of our marketplace, which connects sellers with consumers, ourlogistics service, which enables the shipment and delivery of packages fromsellers to consumers, and our payment service, which facilitates transactionsamong participants active on our platform in selected markets. Through ouronline platforms, consumers can access a wide range of physical and digitalgoods and services, fashion, electronics, beauty products and also hotel andflight bookings or restaurant delivery. With over 3,000employees in 14 countries spanning across 6 African regions, Jumia is led bytop talented leaders offering a great mix of local and international talentsand is backed by very high-profile shareholders. Jumia is committed to creatingsustainable impact for Africa. Jumia offers unique opportunities in a vibrantand booming environment, creating new jobs, new skills, and empowering a newgeneration. We are looking for talented people with a passion for Africa tojoin our team and embark on our exciting journey! Main Responsibilities : Management of the cash register Management of treasury operations Monitoring supplier payments OMS reconciliations Finance audit Management of payment methods Supervision of bank reconciliations and mobile money Required Skills & Qualifications : Finance/Accounting/Audit/Management Degree 1-2 years professional experience (an experience in Accounting / Audit Firm would be a plus) Knowledge of accounting principles Proficiency in MS_Excel, MS_Word Knowledge in Taxation / Audit Be rigourous Be methodical We Offer : A unique experience in anentrepreneurial, yet structured environment A unique opportunity of having strong impact inbuilding the African E-commerce sector The opportunity to become part of a highlyprofessional and dynamic team An unparalleled personal and professional growthas our longer-term objective is to train the next generation of leaders
Cash Collector - Jumia - Fixed Term (06 months) Jumia est le premier groupe Internet (Le groupe internet leader) en Afrique avec déjà plus de 3 000 employés dans plus de 14 pays africains et d'énormes succès tels que Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs et Jumia Services. Il est dirigé par d’ingénieux leaders offrant une grande diversité de talents locaux et internationaux ; Avec pour sponsor MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs et CdC. Fondée en 2012, la mission de Jumia est de révolutionner le concept du shopping en offrant aux clients la meilleure expérience de magasinage en ligne grâce à une large gamme de produits : mobiles et tablettes, ordinateurs, électronique, maison, mode, sports, santé et beauté, épicerie et autres. L'Afrique est l'une des économies à la croissance la plus rapide au monde, offrant d'excellentes opportunités dans un environnement dynamique et en plein essor. Sa croissance économique a permis à des entreprises innovantes de prospérer et c'est là que Jumia intervient. Nous sommes actuellement à la recherche de personnes talentueuses ayant une passion pour les marchés émergents et l'Afrique pour se joindre à notre équipe et se lancer dans notre passionnant voyage. Missionsprincipales : Prendre contact avec les débiteurs et essayer d'obtenir des explications sur le défaut de paiement Trouver une solution avec les débiteurs pour obtenir le règlement des dettes ou au moins un échelonnement des remboursements Procéder à la relance des clients en arriérés de paiement Procéder au recouvrement des paiements non réglés Lancer la procédure judiciaire de recouvrement Collecter les informations manquantes sur le partenaire Compléter les informations dans les différents systèmes liés à ce sujet. Qualifications et compétences requises : Niveau Bac +2 (Comptabilité, Commerce, Droit,...) Aisance dans la manipulation des chiffres Faire preuve de diplomatie et d'empathie sans pour autant manquer de fermeté Faire montre de capacités de négociation et persuasion Bonne connaissance des outils du pack office, plus précisement Microsoft Excel. Nous offrons : Une expérience unique dans un environnement entrepreneurial mais structuré ; L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant à l’international ; Une croissance personnelle et professionnelle inégalée étant donné que, notre objectif à plus long terme est de former la prochaine génération de dirigeants à nos futures entreprises Internet.
Jul 18, 2019
Full Time
Cash Collector - Jumia - Fixed Term (06 months) Jumia est le premier groupe Internet (Le groupe internet leader) en Afrique avec déjà plus de 3 000 employés dans plus de 14 pays africains et d'énormes succès tels que Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs et Jumia Services. Il est dirigé par d’ingénieux leaders offrant une grande diversité de talents locaux et internationaux ; Avec pour sponsor MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs et CdC. Fondée en 2012, la mission de Jumia est de révolutionner le concept du shopping en offrant aux clients la meilleure expérience de magasinage en ligne grâce à une large gamme de produits : mobiles et tablettes, ordinateurs, électronique, maison, mode, sports, santé et beauté, épicerie et autres. L'Afrique est l'une des économies à la croissance la plus rapide au monde, offrant d'excellentes opportunités dans un environnement dynamique et en plein essor. Sa croissance économique a permis à des entreprises innovantes de prospérer et c'est là que Jumia intervient. Nous sommes actuellement à la recherche de personnes talentueuses ayant une passion pour les marchés émergents et l'Afrique pour se joindre à notre équipe et se lancer dans notre passionnant voyage. Missionsprincipales : Prendre contact avec les débiteurs et essayer d'obtenir des explications sur le défaut de paiement Trouver une solution avec les débiteurs pour obtenir le règlement des dettes ou au moins un échelonnement des remboursements Procéder à la relance des clients en arriérés de paiement Procéder au recouvrement des paiements non réglés Lancer la procédure judiciaire de recouvrement Collecter les informations manquantes sur le partenaire Compléter les informations dans les différents systèmes liés à ce sujet. Qualifications et compétences requises : Niveau Bac +2 (Comptabilité, Commerce, Droit,...) Aisance dans la manipulation des chiffres Faire preuve de diplomatie et d'empathie sans pour autant manquer de fermeté Faire montre de capacités de négociation et persuasion Bonne connaissance des outils du pack office, plus précisement Microsoft Excel. Nous offrons : Une expérience unique dans un environnement entrepreneurial mais structuré ; L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant à l’international ; Une croissance personnelle et professionnelle inégalée étant donné que, notre objectif à plus long terme est de former la prochaine génération de dirigeants à nos futures entreprises Internet.
The Depot Delivery Manager is a leader having full responsibility, including cost ownership, service responsibility and management of all the operational assets of the site under his responsibility, in order to deliver operations in a safe, cost effective and compliant manner. He/She will be in charge to provide the leadership and direction for the complete depot and Stevedoring activities, ensure the highest productivity in the depot and provides excellent service to all customers using the Site while maintaining a cost-efficient operation. The Depot Delivery Manager is the Leader of the depot management team and has a direct influence on the further growth and development of the Site, he/she provides input for effective strategies for operating the depot within existing opportunities and constraints. We offer -In this position, the incumbent will have an opportunity to acquire skills and knowledge in General management, Project management as well as a strong exposure to Strategy Development and Execution. Key responsibilities -Ensures a cost-efficient operation on top of current best practices. -Establishes and implements current and long-range goals, objectives, plans and policies of depot operations and expansions. -Leading role in selection, negotiation and finalization of agreements with suppliers & customers. -Responsible for execution and maintenance of service Level as appropriate. -Provides a working strategy to the IT function, supports and contributes to development in technology & systems as applicable to improve efficiencies in cost, productivity & customer service. -Participates as a key member of any steering committee for new projects, initiatives, and plays a leading role in defining project management strategies. Is responsible for timely deliverables of project plans. -Ensures compliance with HSSE policies & procedures to promote safe working practices and ensure lost time injuries are kept to a minimum. -Assist when necessary in establishing or reviewing customs and other external procedures affecting depot users. -Measures and monitors performance against critical criteria, policy and guidelines established by the company and communicates operational results to the organization (periodically). We are looking for -Minimum 3-5 years in operations management roles in container terminals and/or depots including handling negotiations with third parties. -Proven management experience from the terminal or shipping industry or alternatively related industry within transport or supply chain management. -Proven experience in cost and productivity optimization (through process optimization) as well as design and implementation of new operation procedures. -Effective negotiation and conflict resolution skills. -Good communication skills including the ability to communicate across the organization. -Excellent analytical skills. -Fluent in English and French (preferred). -Ability to provide leadership, obtain cooperation and promote a team environment to meet objectives.
Jul 16, 2019
Full Time
The Depot Delivery Manager is a leader having full responsibility, including cost ownership, service responsibility and management of all the operational assets of the site under his responsibility, in order to deliver operations in a safe, cost effective and compliant manner. He/She will be in charge to provide the leadership and direction for the complete depot and Stevedoring activities, ensure the highest productivity in the depot and provides excellent service to all customers using the Site while maintaining a cost-efficient operation. The Depot Delivery Manager is the Leader of the depot management team and has a direct influence on the further growth and development of the Site, he/she provides input for effective strategies for operating the depot within existing opportunities and constraints. We offer -In this position, the incumbent will have an opportunity to acquire skills and knowledge in General management, Project management as well as a strong exposure to Strategy Development and Execution. Key responsibilities -Ensures a cost-efficient operation on top of current best practices. -Establishes and implements current and long-range goals, objectives, plans and policies of depot operations and expansions. -Leading role in selection, negotiation and finalization of agreements with suppliers & customers. -Responsible for execution and maintenance of service Level as appropriate. -Provides a working strategy to the IT function, supports and contributes to development in technology & systems as applicable to improve efficiencies in cost, productivity & customer service. -Participates as a key member of any steering committee for new projects, initiatives, and plays a leading role in defining project management strategies. Is responsible for timely deliverables of project plans. -Ensures compliance with HSSE policies & procedures to promote safe working practices and ensure lost time injuries are kept to a minimum. -Assist when necessary in establishing or reviewing customs and other external procedures affecting depot users. -Measures and monitors performance against critical criteria, policy and guidelines established by the company and communicates operational results to the organization (periodically). We are looking for -Minimum 3-5 years in operations management roles in container terminals and/or depots including handling negotiations with third parties. -Proven management experience from the terminal or shipping industry or alternatively related industry within transport or supply chain management. -Proven experience in cost and productivity optimization (through process optimization) as well as design and implementation of new operation procedures. -Effective negotiation and conflict resolution skills. -Good communication skills including the ability to communicate across the organization. -Excellent analytical skills. -Fluent in English and French (preferred). -Ability to provide leadership, obtain cooperation and promote a team environment to meet objectives.
The Maersk Line internship program will provide you with the opportunity to learn and apply your knowledge, gain commercial awareness and enhance competencies/ skills that will prepare you for future career. The Internship program is open throughout the year within various departments such including Customer Service, Sales, Finance, Operations, and Trade and Marketing. Applications are strictly online and only successful candidates will be contacted. We offer You will gain industry knowledge, international experience, and communication skills and techniques. This will equip you with the competencies required for customer-facing roles, deepen your potential and career development as well as contribute to your team's and organisation's success. Key responsibilities - Build strong and lasting relationships with customers/ stakeholders and provide second-to-none customer service. - Take full responsibilities and end-to-end ownership of assigned tasks - Engage in constructive problem resolution and provide solutions. - Act and communicate proactively and keep customers /stakeholders informed of any challenges or changes. - Address root causes and seek continuous improvements - constantly look for ways to improve work processes. - Work independently and assist the team in realizing goals and standards - share knowledge and best practices. We are looking for - Undergraduate or Masters students - Advanced use of Microsoft Office tools (Word, Excel, Powerpoint). - Strong willingness and ability to learn - Sense of urgency - Excellent communication skills - Competitive drive to get things done - Fluency in English
Jun 27, 2019
Full Time
The Maersk Line internship program will provide you with the opportunity to learn and apply your knowledge, gain commercial awareness and enhance competencies/ skills that will prepare you for future career. The Internship program is open throughout the year within various departments such including Customer Service, Sales, Finance, Operations, and Trade and Marketing. Applications are strictly online and only successful candidates will be contacted. We offer You will gain industry knowledge, international experience, and communication skills and techniques. This will equip you with the competencies required for customer-facing roles, deepen your potential and career development as well as contribute to your team's and organisation's success. Key responsibilities - Build strong and lasting relationships with customers/ stakeholders and provide second-to-none customer service. - Take full responsibilities and end-to-end ownership of assigned tasks - Engage in constructive problem resolution and provide solutions. - Act and communicate proactively and keep customers /stakeholders informed of any challenges or changes. - Address root causes and seek continuous improvements - constantly look for ways to improve work processes. - Work independently and assist the team in realizing goals and standards - share knowledge and best practices. We are looking for - Undergraduate or Masters students - Advanced use of Microsoft Office tools (Word, Excel, Powerpoint). - Strong willingness and ability to learn - Sense of urgency - Excellent communication skills - Competitive drive to get things done - Fluency in English
The Collector will work closely with our colleagues in GSC - she/he will be on top of collection managing the cargo release process as per SOP in place and make weekly reconciliation on the different accounts and the corresponding system balance and clearing aged outstanding items. The person in charge of this role will handle collection from all the customers, ensure follow up for all the payments to be applied on time and correctly and tariffs are updated correctly and free time extensions are done timely. We offer -Gaining insight into finance and accounting processes. -Experience a career in a multi-national company. -Chance to learn different aspects within the cluster. -Great opportunity to improve analytical, communication and customer management skills. Key responsibilities -Maintain communication with GSC collection and local teams by sending on weekly basis for the payment from the customers who have paid and when to expect payment as per the reconciled list. -Handle disputes from customers in coordination with all GSC team as well as Finops team and ensure the issue is resolved. -Attend the weekly Outstanding meeting to provide a detailed report for all overdue amounts above 30 days and the reason as to why they are still outstanding. -Follow up with payment application team to ensure all payments received from the customer are correctly and timely applied. -Visit the customer premises and follow up for payment for the overdue invoices. -Ensure Credit Review process is executed as and when required as per global blue print and processes. -Review Credit Renewal requests and ensure process is followed in line with global. -Act as the communication interface between AR and sales team and ensure that credit process/approvals is aligned with Global Authority Matrix. -Monitor, and evaluate customer who exceed their credit terms in a timely manner and ensure appropriate follow up is taken by sales/collections teams. -Monitor daily emails and ensure these are either responded to or forwarded to the correct department/escalation point in a timely and accurate manner. -Monitor Credit Levels and support other Finance team members with management, reporting and review of credit levels for all customers and ensure compliance with credit terms and conditions. -Ensure all credit reviews are completed prior to credit expiration and ensure zero risk for audit findings as a result of expired credit terms being continued. We are looking for -A financial educational background as degree in Finance, Accounting or a Chartered Accountant qualification, a Masters will be an advantage. -Prior proven experience (at least 3 years) in a similar function or in a consulting firm. -Can influence without authority. -Preferably experienced in working closely with offshore teams in service centers. -Fluency in English and French.
Jun 21, 2019
Full Time
The Collector will work closely with our colleagues in GSC - she/he will be on top of collection managing the cargo release process as per SOP in place and make weekly reconciliation on the different accounts and the corresponding system balance and clearing aged outstanding items. The person in charge of this role will handle collection from all the customers, ensure follow up for all the payments to be applied on time and correctly and tariffs are updated correctly and free time extensions are done timely. We offer -Gaining insight into finance and accounting processes. -Experience a career in a multi-national company. -Chance to learn different aspects within the cluster. -Great opportunity to improve analytical, communication and customer management skills. Key responsibilities -Maintain communication with GSC collection and local teams by sending on weekly basis for the payment from the customers who have paid and when to expect payment as per the reconciled list. -Handle disputes from customers in coordination with all GSC team as well as Finops team and ensure the issue is resolved. -Attend the weekly Outstanding meeting to provide a detailed report for all overdue amounts above 30 days and the reason as to why they are still outstanding. -Follow up with payment application team to ensure all payments received from the customer are correctly and timely applied. -Visit the customer premises and follow up for payment for the overdue invoices. -Ensure Credit Review process is executed as and when required as per global blue print and processes. -Review Credit Renewal requests and ensure process is followed in line with global. -Act as the communication interface between AR and sales team and ensure that credit process/approvals is aligned with Global Authority Matrix. -Monitor, and evaluate customer who exceed their credit terms in a timely manner and ensure appropriate follow up is taken by sales/collections teams. -Monitor daily emails and ensure these are either responded to or forwarded to the correct department/escalation point in a timely and accurate manner. -Monitor Credit Levels and support other Finance team members with management, reporting and review of credit levels for all customers and ensure compliance with credit terms and conditions. -Ensure all credit reviews are completed prior to credit expiration and ensure zero risk for audit findings as a result of expired credit terms being continued. We are looking for -A financial educational background as degree in Finance, Accounting or a Chartered Accountant qualification, a Masters will be an advantage. -Prior proven experience (at least 3 years) in a similar function or in a consulting firm. -Can influence without authority. -Preferably experienced in working closely with offshore teams in service centers. -Fluency in English and French.
The Depot Delivery Manager is a leader having full responsibility, including cost ownership, service responsibility and management of all the operational assets of the site under his responsibility, in order to deliver operations in a safe, cost effective and compliant manner. He/She will be in charge to provide the leadership and direction for the complete depot and Stevedoring activities, ensure the highest productivity in the depot and provides excellent service to all customers using the Site while maintaining a cost-efficient operation. The Depot Delivery Manager is the Leader of the depot management team and has a direct influence on the further growth and development of the Site, he/she provides input for effective strategies for operating the depot within existing opportunities and constraints. We offer -In this position, the incumbent will have an opportunity to acquire skills and knowledge in General management, Project management as well as a strong exposure to Strategy Development and Execution. Key responsibilities -Ensures a cost-efficient operation on top of current best practices. -Establishes and implements current and long-range goals, objectives, plans and policies of depot operations and expansions. -Leading role in selection, negotiation and finalization of agreements with suppliers & customers. -Responsible for execution and maintenance of service Level as appropriate. -Provides a working strategy to the IT function, supports and contributes to development in technology & systems as applicable to improve efficiencies in cost, productivity & customer service. -Participates as a key member of any steering committee for new projects, initiatives, and plays a leading role in defining project management strategies. Is responsible for timely deliverables of project plans. -Ensures compliance with HSSE policies & procedures to promote safe working practices and ensure lost time injuries are kept to a minimum. -Assist when necessary in establishing or reviewing customs and other external procedures affecting depot users. -Measures and monitors performance against critical criteria, policy and guidelines established by the company and communicates operational results to the organization (periodically). We are looking for -Minimum 3-5 years in operations management roles in container terminals and/or depots including handling negotiations with third parties. -Proven management experience from the terminal or shipping industry or alternatively related industry within transport or supply chain management. -Proven experience in cost and productivity optimization (through process optimization) as well as design and implementation of new operation procedures. -Effective negotiation and conflict resolution skills. -Good communication skills including the ability to communicate across the organization. -Excellent analytical skills. -Fluent in English and French (preferred). -Ability to provide leadership, obtain cooperation and promote a team environment to meet objectives.
Jun 18, 2019
Full Time
The Depot Delivery Manager is a leader having full responsibility, including cost ownership, service responsibility and management of all the operational assets of the site under his responsibility, in order to deliver operations in a safe, cost effective and compliant manner. He/She will be in charge to provide the leadership and direction for the complete depot and Stevedoring activities, ensure the highest productivity in the depot and provides excellent service to all customers using the Site while maintaining a cost-efficient operation. The Depot Delivery Manager is the Leader of the depot management team and has a direct influence on the further growth and development of the Site, he/she provides input for effective strategies for operating the depot within existing opportunities and constraints. We offer -In this position, the incumbent will have an opportunity to acquire skills and knowledge in General management, Project management as well as a strong exposure to Strategy Development and Execution. Key responsibilities -Ensures a cost-efficient operation on top of current best practices. -Establishes and implements current and long-range goals, objectives, plans and policies of depot operations and expansions. -Leading role in selection, negotiation and finalization of agreements with suppliers & customers. -Responsible for execution and maintenance of service Level as appropriate. -Provides a working strategy to the IT function, supports and contributes to development in technology & systems as applicable to improve efficiencies in cost, productivity & customer service. -Participates as a key member of any steering committee for new projects, initiatives, and plays a leading role in defining project management strategies. Is responsible for timely deliverables of project plans. -Ensures compliance with HSSE policies & procedures to promote safe working practices and ensure lost time injuries are kept to a minimum. -Assist when necessary in establishing or reviewing customs and other external procedures affecting depot users. -Measures and monitors performance against critical criteria, policy and guidelines established by the company and communicates operational results to the organization (periodically). We are looking for -Minimum 3-5 years in operations management roles in container terminals and/or depots including handling negotiations with third parties. -Proven management experience from the terminal or shipping industry or alternatively related industry within transport or supply chain management. -Proven experience in cost and productivity optimization (through process optimization) as well as design and implementation of new operation procedures. -Effective negotiation and conflict resolution skills. -Good communication skills including the ability to communicate across the organization. -Excellent analytical skills. -Fluent in English and French (preferred). -Ability to provide leadership, obtain cooperation and promote a team environment to meet objectives.
Key Account Manager - Jumia (Fixed Term) - 6 Months Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! MainResponsibilities Buildingstrong link with C-Levels and account managers of our top brands andvendors. You should justify of a flawless understanding of the entireecosystem as well as a tremendous network. You will be the only one alongwith country managing director & CCO to represent Jumia in front ofthose key accounts Driving thegrowth by ensuring we have the right product at the right price Making sureyour accounts are matching key operational KPIs (out of stock and time forhaving the products ready to ship) Ensuring weanticipate sourcing through brand product roadmaps as well as we replenishfast enough missing strategic assortment On-boarding100% of your account’s products available Organizingkey commercial events such as Black Friday, Jumia Anniversary, etc. Buildingbusiness plan for your key accounts to ensure we grow them in a structuredway. RequiredSkills & Qualifications: Strong commercialskills Bilingual: English and French fluent (speaking and writting) Greatcapacity to handle high stake negotiations Structuredand organized Good withtools (excel & PPT, Salesforce.com would be a plus) Resistantto stress Stronginter-personal skills: Convince the people and your team that you aremaking the right decisions Greatability to work in a fast paced and competitive environment FlawlessEnglish & French communication Experienceover 1 year as a commercial TopEngineering, Business Schools & Universities (top 5 of your field foryour country) Proficiencyin MS Office and google tools Familiarwith relationship management tools We offer: A unique education in launching and scaling newinternet concepts Become part of a highly professional and dynamicteam working around the world An unparalleled personal and professional growthas our longer-term objective is to train the next generation of leadersfor our future internet ventures .
Jun 11, 2019
Full Time
Key Account Manager - Jumia (Fixed Term) - 6 Months Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! MainResponsibilities Buildingstrong link with C-Levels and account managers of our top brands andvendors. You should justify of a flawless understanding of the entireecosystem as well as a tremendous network. You will be the only one alongwith country managing director & CCO to represent Jumia in front ofthose key accounts Driving thegrowth by ensuring we have the right product at the right price Making sureyour accounts are matching key operational KPIs (out of stock and time forhaving the products ready to ship) Ensuring weanticipate sourcing through brand product roadmaps as well as we replenishfast enough missing strategic assortment On-boarding100% of your account’s products available Organizingkey commercial events such as Black Friday, Jumia Anniversary, etc. Buildingbusiness plan for your key accounts to ensure we grow them in a structuredway. RequiredSkills & Qualifications: Strong commercialskills Bilingual: English and French fluent (speaking and writting) Greatcapacity to handle high stake negotiations Structuredand organized Good withtools (excel & PPT, Salesforce.com would be a plus) Resistantto stress Stronginter-personal skills: Convince the people and your team that you aremaking the right decisions Greatability to work in a fast paced and competitive environment FlawlessEnglish & French communication Experienceover 1 year as a commercial TopEngineering, Business Schools & Universities (top 5 of your field foryour country) Proficiencyin MS Office and google tools Familiarwith relationship management tools We offer: A unique education in launching and scaling newinternet concepts Become part of a highly professional and dynamicteam working around the world An unparalleled personal and professional growthas our longer-term objective is to train the next generation of leadersfor our future internet ventures .
Customer Service Agent - Jumia (Internship - 02 months) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsabilities: Assist Selling processes for our customers and generate additional Sales; Coordinate information to customers browsing our websites during store discovery, order and checkout. Including after sales support; Perform phone conversation with customers to answer their questions, provide information and advise them; Handle special requests and complaints of customers; Collect and store useful data within our backend system; Ensure follow up through emails, phone or any required means Required Skills & Qualifications Fast learner ; Well organized ; Resistant to the stress. We offer A unique education in launching and scaling new internet concepts ; Become part of a highly professional and dynamic team working around the world ; An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Jun 06, 2019
Full Time
Customer Service Agent - Jumia (Internship - 02 months) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsabilities: Assist Selling processes for our customers and generate additional Sales; Coordinate information to customers browsing our websites during store discovery, order and checkout. Including after sales support; Perform phone conversation with customers to answer their questions, provide information and advise them; Handle special requests and complaints of customers; Collect and store useful data within our backend system; Ensure follow up through emails, phone or any required means Required Skills & Qualifications Fast learner ; Well organized ; Resistant to the stress. We offer A unique education in launching and scaling new internet concepts ; Become part of a highly professional and dynamic team working around the world ; An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
The Maersk Line internship program will provide you with the opportunity to learn and apply your knowledge, gain commercial awareness and enhance competencies/ skills that will prepare you for future career. The Internship program is open throughout the year within various departments such including Customer Service, Sales, Finance, Operations, and Trade and Marketing. Applications are strictly online and only successful candidates will be contacted. We offer You will gain industry knowledge, international experience, and communication skills and techniques. This will equip you with the competencies required for customer-facing roles, deepen your potential and career development as well as contribute to your team's and organisation's success. Key responsibilities - Build strong and lasting relationships with customers/ stakeholders and provide second-to-none customer service. - Take full responsibilities and end-to-end ownership of assigned tasks - Engage in constructive problem resolution and provide solutions. - Act and communicate proactively and keep customers /stakeholders informed of any challenges or changes. - Address root causes and seek continuous improvements - constantly look for ways to improve work processes. - Work independently and assist the team in realizing goals and standards - share knowledge and best practices. We are looking for - Undergraduate or Masters students - Advanced use of Microsoft Office tools (Word, Excel, Powerpoint). - Strong willingness and ability to learn - Sense of urgency - Excellent communication skills - Competitive drive to get things done - Fluency in English
May 27, 2019
Full Time
The Maersk Line internship program will provide you with the opportunity to learn and apply your knowledge, gain commercial awareness and enhance competencies/ skills that will prepare you for future career. The Internship program is open throughout the year within various departments such including Customer Service, Sales, Finance, Operations, and Trade and Marketing. Applications are strictly online and only successful candidates will be contacted. We offer You will gain industry knowledge, international experience, and communication skills and techniques. This will equip you with the competencies required for customer-facing roles, deepen your potential and career development as well as contribute to your team's and organisation's success. Key responsibilities - Build strong and lasting relationships with customers/ stakeholders and provide second-to-none customer service. - Take full responsibilities and end-to-end ownership of assigned tasks - Engage in constructive problem resolution and provide solutions. - Act and communicate proactively and keep customers /stakeholders informed of any challenges or changes. - Address root causes and seek continuous improvements - constantly look for ways to improve work processes. - Work independently and assist the team in realizing goals and standards - share knowledge and best practices. We are looking for - Undergraduate or Masters students - Advanced use of Microsoft Office tools (Word, Excel, Powerpoint). - Strong willingness and ability to learn - Sense of urgency - Excellent communication skills - Competitive drive to get things done - Fluency in English
Corporate Legal Officer - Jumia - Full Time Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platformsconsist of our marketplace, which connects sellers with consumers, ourlogistics service, which enables the shipment and delivery of packages fromsellers to consumers, and our payment service, which facilitates transactionsamong participants active on our platform in selected markets. Through ouronline platforms, consumers can access a wide range of physical and digitalgoods and services, fashion, electronics, beauty products and also hotel andflight bookings or restaurant delivery. With over 3,000employees in 14 countries spanning across 6 African regions, Jumia is led bytop talented leaders offering a great mix of local and international talentsand is backed by very high-profile shareholders. Jumia is committed to creatingsustainable impact for Africa. Jumia offers unique opportunities in a vibrantand booming environment, creating new jobs, new skills, and empowering a newgeneration. We are looking for talented people with a passion for Africa tojoin our team and embark on our exciting journey! Main Responsibilities : 1. Set up and monitor a legal watch Provide a permanentlegal watch on the company's activities by following both the evolution ofnational and sometimes international regulations as well as case law. Provide an economicand competitive watch in order to inform the top management and / oroperational departments about the practices of other companies in the sector. Collect all theinformation from operational departments: documentary sources, competitiveintelligence, internal achievements ... Use the legaldatabases corresponding to the specific activities of the company. 2. Advice to operational staff Be a reference inproviding relevant information and good advices within the company,particularly with the operational and senior management on legal issues relatedto projects (commercial law, competition, construction, copyright, taxation) ,social law, transport law, Community law ...). Write briefingnotes and legal recommendations for the company's operational staff in order tobring the company into compliance with the legislation in force or toanticipate regulatory changes. Trainclient-related teams to provide legal responses to clients. Develop andfacilitate training actions on legal issues related to the company'sactivities. 3. Management of pre-litigation and litigation Reply to theletters of legal dispute. Optimize responsesto phone complaints. Manage andinvestigate cases: implement and execute the formal notice, summons ... Check and proposeamicable solutions for certain files. Write appeals. Liaise with lawyersin court proceedings. Decide if necessaryto appeal and / or to appeal in cassation. Ensure theresolution of potential legal disputes. If necessary, decidethe nature of the action to be taken in court (criminal, civil, commercial). 4. Establishment of legal documents Protect theintellectual property of the company (copyright, trademark registration ...) Manage legal issuesrelated to intellectual property (patents, trademark law, domain names ...). 5. External representation From theadministrative authorities; From partners,suppliers, customers; From professional organizations Required Skills & Qualifications : Proven experience as a legal counsel in business environment Excellent knowledge and understanding of corporate law and procedures Full comprehension of the influences of the external environment of a corporation Demonstrated ability to create legal defensive or proactive strategies High degree of professional ethics and integrity Sound judgement and ability to analyse situations and information Outstanding communication skills BSc degree in Law MA or BSc in Business Administration will be considered an advantage; We Offer : A unique experience in anentrepreneurial, yet structured environment A unique opportunity of having strong impact inbuilding the African E-commerce sector The opportunity to become part of a highlyprofessional and dynamic team An unparalleled personal and professional growthas our longer-term objective is to train the next generation of leaders
May 25, 2019
Full Time
Corporate Legal Officer - Jumia - Full Time Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platformsconsist of our marketplace, which connects sellers with consumers, ourlogistics service, which enables the shipment and delivery of packages fromsellers to consumers, and our payment service, which facilitates transactionsamong participants active on our platform in selected markets. Through ouronline platforms, consumers can access a wide range of physical and digitalgoods and services, fashion, electronics, beauty products and also hotel andflight bookings or restaurant delivery. With over 3,000employees in 14 countries spanning across 6 African regions, Jumia is led bytop talented leaders offering a great mix of local and international talentsand is backed by very high-profile shareholders. Jumia is committed to creatingsustainable impact for Africa. Jumia offers unique opportunities in a vibrantand booming environment, creating new jobs, new skills, and empowering a newgeneration. We are looking for talented people with a passion for Africa tojoin our team and embark on our exciting journey! Main Responsibilities : 1. Set up and monitor a legal watch Provide a permanentlegal watch on the company's activities by following both the evolution ofnational and sometimes international regulations as well as case law. Provide an economicand competitive watch in order to inform the top management and / oroperational departments about the practices of other companies in the sector. Collect all theinformation from operational departments: documentary sources, competitiveintelligence, internal achievements ... Use the legaldatabases corresponding to the specific activities of the company. 2. Advice to operational staff Be a reference inproviding relevant information and good advices within the company,particularly with the operational and senior management on legal issues relatedto projects (commercial law, competition, construction, copyright, taxation) ,social law, transport law, Community law ...). Write briefingnotes and legal recommendations for the company's operational staff in order tobring the company into compliance with the legislation in force or toanticipate regulatory changes. Trainclient-related teams to provide legal responses to clients. Develop andfacilitate training actions on legal issues related to the company'sactivities. 3. Management of pre-litigation and litigation Reply to theletters of legal dispute. Optimize responsesto phone complaints. Manage andinvestigate cases: implement and execute the formal notice, summons ... Check and proposeamicable solutions for certain files. Write appeals. Liaise with lawyersin court proceedings. Decide if necessaryto appeal and / or to appeal in cassation. Ensure theresolution of potential legal disputes. If necessary, decidethe nature of the action to be taken in court (criminal, civil, commercial). 4. Establishment of legal documents Protect theintellectual property of the company (copyright, trademark registration ...) Manage legal issuesrelated to intellectual property (patents, trademark law, domain names ...). 5. External representation From theadministrative authorities; From partners,suppliers, customers; From professional organizations Required Skills & Qualifications : Proven experience as a legal counsel in business environment Excellent knowledge and understanding of corporate law and procedures Full comprehension of the influences of the external environment of a corporation Demonstrated ability to create legal defensive or proactive strategies High degree of professional ethics and integrity Sound judgement and ability to analyse situations and information Outstanding communication skills BSc degree in Law MA or BSc in Business Administration will be considered an advantage; We Offer : A unique experience in anentrepreneurial, yet structured environment A unique opportunity of having strong impact inbuilding the African E-commerce sector The opportunity to become part of a highlyprofessional and dynamic team An unparalleled personal and professional growthas our longer-term objective is to train the next generation of leaders
