Jumia

215 job(s) at Jumia

Jumia Cairo, Egypt
Apr 24, 2019
Full Time
Commercial Developer - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. By joining the commercial team, you will join Jumia’s engine of growth and be accountable for a category/categories of products (Electronic Goods, Fashion, FMCG), vendor relationships, commercial planning etc... Your role is to provide the widest andthe most relevant possible range of offers for our customers, from the veryessence of commercial, to operations or even co-organization of Jumia keycommercial events. These positions offer the most growth to the pool of talent.We expect best performers to be the next wave of CCOs, MDs & CategoryDirectors across the group. Areas ofResponsibility may also include Monitoring and analyzing salesand external market trends Implementing the commercialstrategy Managing the relationship withC-Levels and account managers of our top brands and vendors. Driving the growth by ensuringwe have the right product at the right price Developing pricecompetitiveness analysis with clear actionables for the teams Working on improving keyoperational processes Building business plan for yourcategory(ies) Developing our marketplace(self-signup, vendor university, vendor relationship management) Organizing successfulcommercial events. Requirements& Qualifications: Strong commercial andanalytical skills. Great capacity to handle highstake negotiations. Structured and organized Good with tools (excel &PPT, Salesforce.com would be a plus) Resistant to stress Great ability to work in a fastpaced and competitive environment Flawless Englishcommunication Previous experience either inFMCG, tier 1 retail groups or top banking and consulting companies Top engineering, Businessschools and universities Proficiency in MS Office andgoogle tools Familiar with relationshipmanagement tools. WeOffer: A unique experience in aninternational, entrepreneurial, yet structured environment An unparalleled personal andprofessional improvement as our longer-term objective is to train the nextgeneration of leaders for our future internet service lines The opportunity to be partof a team full of talented people with the best backgrounds
Jumia Algiers, Algeria
Apr 24, 2019
Full Time
Key Account Manager - Jumia (Full Time) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants. Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Responsabilités : Vous développez de fortes relations avec les gestionnaires de nos plus grandes marques et nos meilleurs vendeurs. Vous justifiez d’une compréhension parfaite du marché et bénéficiez d’un réseau important. Avec le CCO & le CEO, vous représentez Jumia auprès de ces comptes clés. Vous conduisez la croissance du volume de vente de vos comptes clés en garantissant que Jumia a les meilleurs produits au meilleurs prix. Vous vous assurez que vos comptes maintiennent une performance opérationnelle optimale dans la gestion de leur stocks, de leur vitesse d’expédition et de la qualité de leur produits. Vous positionnez Jumia comme partenaire privilégié dans la feuille de route produit des marques et des vendeurs afin de garantir le meilleur assortiment de produits sur le site. Vous gérez la participation de vos comptes clés aux événements commerciaux tel que Black Friday. Vous construisez en collaboration avec vos comptes clés des business plan et en en assure le suivi régulier. Vous participez à la monétisation de l’entreprise à travers la vente de services marketing à valeur ajoutée. Vous exécutez les processus de suivi de la performance commerciale et oeuvrez à leur amélioration. Compétences & expériences requises : Appétence commerciale forte avec au moins un an d’expérience (Commercial, Consultant, Ingénieurs). Compétences en négociation avérées lors d’expériences professionnelles antérieures. Forte aptitude relationnelle : vous êtes capable de convaincre et de travailler en collaboration. Compétences analytiques requises : vous prenez des décisions sur la base de données quantitatives. Grande capacité d’adaptation à un rythme rapide et un environnement ultra-compétitif. Indépendant, vous savez apprendre par vous même. Polyvalent, vous savez collaborer avec des équipes diverses. Vous êtes orientés résultats. Structuré, organisé, rigoureux et fiable. Grandes écoles de commerce, d’ingénieurs et université (Top 5) Excel & Power Point requis. Excellente communication en Français écrit & parlé. Anglais est un plus. Nous vous offrons : Une expérience unique dans le domaine du e-commerce. L’acquisition de compétences rares sur le marché de l’emploi dans un domaine en forte croissance. Des perspectives de carrières rapide, en Algérie et à l’international. Une équipe dynamique et soudée et de nombreux challenges.
Jumia Cairo, Egypt
Apr 24, 2019
Full Time
Digital Marketing Executive - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. B y joining the digital marketing team, you will join Jumia’s engine of growth and be accountable for social media performance, digital advertising and CRM channels. Yourrole is to find the most innovative ways to help us reach and retain the rightcustomer. We are looking for executives who can develop a deep understanding ofwhat attracts our customers, challenge our current tools and processes,motivate the team and offer the best marketing solutions. These positions offerthe most growth to the pool of talent. We expect best performers to be the nextwave of Channel Owners, CMOs & MDs across the group. Areas of responsibility may include Fully responsible for day to day Campaign Optimizationbased on Analysis of Campaign Performance, including Bid/Budget Managementand Landing Page Analysis Performance analysis – assist Head of Growth Marketing with knowledge in order to improve the performance of the campaigns Contributing to continuous improvement by proactivelyassessing latest digital practices and methodology. Plans, manages and executes Paid Search/Pay Per Click(PPC) campaigns, including but not limited to account setup, strategydevelopment, organization, and management Monitor and administer web analytics dashboards,reports and key reporting tools, and point out key areas of importance inaccordance to venture goals. Consistently look for ways to improve current processes or introduce new approaches that will contribute to Jumia’s success Required Skills & Qualifications 1-3 years of experience in digital marketing field Preferred experience in managing Adwords (SEM &GDN) and Facebook Ads Perfect English. Good knowledge of MS Excel. Experience with website analysis using a variety ofanalytics tools including Google Analytics as well as internal reportingtools. We Offer: A unique experience in aninternational, entrepreneurial, yet structured environment An unparalleled personal andprofessional improvement as our longer-term objective is to train the nextgeneration of leaders for our future internet service lines The opportunity to be part of ateam full of talented people with the best backgrounds
Jumia Algiers, Algeria
Apr 24, 2019
Full Time
Chargé de veille concurrentielle - Jumia (Full Time) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants. Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Responsabilités : Vous êtes responsable du suivi de la veille concurrentielle. Vous relevez les prix de produits sur les marchés online et offline. Vous relevez l’assortiment vendu sur les marchés online et offline. Vous êtes en charge du reporting hebdomadaire sur le statut des avantages comparatifs du site par rapport à la concurrence. Vous êtes garants de la fiabilité de la donnée que vous collectez. Vous travaillez en collaboration avec les autres départements sur la mise en place et l'exécution de plan d’action. Vous exécutez les processus de suivi de la veille concurrentielle et oeuvrez à leur amélioration. Compétences & expériences requises : Vous êtes extrêmement débrouillard, capable de trouver des solutions. Vous portez une grande attention aux détails et recherchez la perfection. Forte aptitude relationnelle : vous êtes capable de convaincre. Appétence analytiques requise : vous n’avez pas peur des chiffres et souhaitez apprendre à mieux les manier. Grande capacité d’adaptation à un rythme rapide et un environnement ultra-compétitif. Indépendant, vous savez apprendre par vous même. Polyvalent, vous savez collaborer avec des équipes diverses. Vous êtes orientés résultats. Structuré, organisé, rigoureux et fiable. Excel & Power Point requis. Excellente communication en Français écrit & parlé. Anglais est un plus. Grandes écoles de commerce, d’ingénieurs et université (Top 5) Stagiaires fin d’étude avec forte motivation bienvenus. Nous vous offrons : Une expérience unique dans le domaine du e-commerce. L’acquisition de compétences rares sur le marché de l’emploi dans un domaine en forte croissance. Des perspectives de carrières rapide, en Algérie et à l’international. Une équipe dynamique et soudée et de nombreux challenges.
Jumia Cairo, Egypt
Apr 24, 2019
Full Time
Operations Developer - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Byjoining the operations team, you will be steering all processes that aim atproviding our vendors and customers with best in class online shopping andselling experiences. Your role can vary from direct interaction with customersor vendors, monitoring and building customer/ vendor interaction trackingtools, providing recommendations to improve current processes to coordinatingwith other teams (commercial, finance, logistics, warehousing ..etc) on theexecution of new projects. Thesepositions offer the most growth to the pool of talent. We expect best performersto be the next wave of Customer Operations Managers, Vendor OperationsManagers, COOs and MDs across the group. Areas ofResponsibility may also include Handle all escalated vendor & customer issues withthe objective of resolving within set SLA period. Identify the root cause of any customer or vendor issueand highlight them to the relevant area or department of thebusiness. Lead & Implement Vendor & CustomerExperience projects across the organization. Work on processes & technology to enhance vendor &customer experience Communicate all process; client changes andnotifications to contact centers agents in a timely manner and managetheir performance. Provide subject matter expertise support to agents. Motivate the team to provide first class service to allour vendors and customers Requirements& Qualifications: Excellent multi-tasking andanalytical skills Familiar with relationshipmanagement tools Proficiency in MS Office andgoogle tools Clear communication andreporting capabilities Team management and leadershipsskills Data oriented Over 1 year experience incontact centers management or customer/vendor experience WeOffer: A unique experience in aninternational, entrepreneurial, yet structured environment An unparalleled personal andprofessional improvement as our longer-term objective is to train the nextgeneration of leaders for our future internet service lines The opportunity to be part of ateam full of talented people with the best backgrounds
Jumia Algiers, Algeria
Apr 23, 2019
Full Time
Vendor Support Agent - Jumia (Full Time) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes.Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants.Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure Descriptif du poste: Responsable de la Hotline Vendeur Mailing aux vendeurs et informations Traitement des requêtes et réclamations vendeurs Gestion du chat sur Seller Center Gestion du stock et rupture de Stock Envoi et suivi du VNPS Profil recherché: Esprit commercial et maîtrise des techniques de communications Sens du détail et aime le travail d'équipe Rigoureux, organisé, pragmatique, capacité d'adpatation rapide et ouverture d'esprit Maîtrise de l'excel Nous vous offrons: Une expérience unique dans un environnement entrepreneurial mais structuré L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises interne Apply for this job Link to this job Share this job Location Algeria Department Operations Job Title Vendor Support Agent - Jumia (Full Time) City Algiers Country Algeria
Jumia Accra, Ghana
Apr 23, 2019
Full Time
Chief Marketing Officer (CMO) - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Duties & Responsibilities: The CMO is the full owner of the marketing strategy and key deliverables and is responsible for managing a team of marketing specialists for all categories and channels. Drive the strategy to generate revenue by increasing sales through successful marketing campaigns for the entire organization (using market research/competitor analysis, pricing, product marketing, marketing communications and advertising) Lead the process to develop and manage the entire marketing budget and diversify investments in a strategic way for the organization Provide leadership and is the key point of contact for Jumia top management marketing related decisions. Define and set the marketing objectives/KPIs, strategy and action plans for the various business categories Responsible for the organization of marketing activities, the development and delivery of a fully integrated marketing strategy for the business Oversee the planning, development and execution of the organization's marketing and advertising initiatives Provide strategic insights to drive offline/online advertising operations including TV, Radio, PR, SEM, SEO and events Provide leadership in the Management of all communication partners (media agencies, design, production) Define and drive strategy to build Top of Mind Awareness (TOMA), our presence on all social media networks and deploy action plans to position Jumia as a market leader Required Skills & Qualifications: MBA/Master's from top business or recognized university 7+ years professional experience in communication/marketing Experience in communication agencies as a strategist is a plus Experience in digital marketing is a plus Strong communication skills Strong management, leadership and interpersonal skills Strong data analysis, strategic and analytical skills. Very detail oriented Ability to anticipate, structure and organize projects Finding simple solutions to complex problems. We Offer: A unique experience in an entrepreneurial, yet structured environment; The opportunity to become part of a highly professional and dynamic team working around the world; An unparalleled personal and professional growth given the challenges that we propose you to take.
Jumia Egypt
Apr 22, 2019
Full Time
Assistant Security Manager - Jumia (Full Time) Jumia is the leading pan-Africa e-commerceplatform. Founded in 2012, Jumia’s mission is to improve the quality ofeveryday life in Africa by leveraging technology to deliver innovative,convenient and affordable online services to consumers, while helpingbusinesses grow as they use our platform to reach and serve consumers.Our platforms consist of our marketplace, whichconnects sellers with consumers, our logistics service, which enables theshipment and delivery of packages from sellers to consumers, and our paymentservice, which facilitates transactions among participants active on ourplatform in selected markets. Through our online platforms, consumers canaccess a wide range of physical and digital goods and services, fashion,electronics, beauty products and also hotel and flight bookings or restaurantdelivery.With over 3,000 employees in 14 countriesspanning across 6 African regions, Jumia is led by top talented leadersoffering a great mix of local and international talents and is backed by veryhigh-profile shareholders. Jumia is committed to creating sustainable impactfor Africa. Jumia offers unique opportunities in a vibrant and boomingenvironment, creating new jobs, new skills, and empowering a new generation. Weare looking for talented people with a passion for Africa to join our team andembark on our exciting journey! Main Responsibilities Investigate incidents and prepare incident reports reports to ensure proper documentation Patrol all premises and gates to ensure effective security measures are implemented Ensure policies, procedures, rules and regulations are being implemented and followed Manage the provision of security systems e.g. access control systems, CCTV, radios, etc. and ensure providing proper maintenance Develop and manage the performance of all security team members to ensure that they are competent to all times Monitor attendance, leaves, vacations and other administration work for the security team members Ensure all security log-books are constantly updated including all incidents, inspections, discrepancies etc. Manage outsourced security companies/ suppliers to ensure efficient delivery and follow-up on the Security Company contract Conduct daily briefings for all shifts and ensure proper communication between all security personnel Update property management records and the electronic filing system Manage security equipment storage to ensure its in good condition Required Skills & Qualifications 3+ Years of practical experience in security field Good background on security tools and technologies Excellent Communication skills Excellent Analytical skills and reporting skills Good team management skills Good knowledge of investigation procedures and documentation We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Jumia Casablanca, Morocco
Apr 22, 2019
Full Time
Content Operator - Jumia Food (Internship) Qui sommes-nous : Avec près de 3 000 employés répartis dans 25 pays africains, Jumia Group est un incubateur de premier plan pour le e-commerce en Afrique. Jumia, Jumia Food, Jumia Market, Jumia Travel, Jumia Deals, Jumia House, Jumia Jobs, Jumia Car, Jumia Services sont autant d’entreprises qui font aujourd’hui notre renommée. Nous nous évertuons à recruter des manageurs talentueux issus des meilleurs écoles et universités. Axa, Goldman Sachs, MTN, Orange, MTN, Millicom et Rocket Internet sont nos investisseurs. L’Afrique est le continent en pleine croissance pour le digital aujourd’hui, offrant d’excellentes opportunités dans un environnement qui bouge tous les jours. Sa croissance économique a permis à des business innovants de se développer, et c’est là que nous intervenons. Nous cherchons à développer des équipes dynamiques, motivées, pleines de passion pour les marchés émergents et l’Afrique en particulier. Nous recherchons des candidats qui sont entrepreneurs et veulent travailler dans le business internet. Content Operator: Rattaché(e) au département Content & Production, service Content, votre principal objectif est de contribuer au développement et à l'essor de Jumia Food au Maroc. R espo nsabilités : Avoir un rôle de coordinateur avec les équipes commerciales, éditoriales, graphiques et logistiques pour la mise en ligne des menus sur la plateforme Jumia Food Rédiger et/ou pr ésente r des reco mmandations par rapport au format et usage du contenu des menus Contribuer au developpement du contenu des menus sur la plateforme Jumia Food Réaliser une veille sectorielle pour suivre les évolutions Animer une communauté web Profil recherché : Capacités rédactionnelles en Français De forma tio n Bac+4 en marketing ou communication ou école de commerce Bonnes capacités rédactionnelles (orthographe irréprochable), de synthèse, et d’analyse Utilisateur régulier d’internet et des logiciels bureautique Curiosité, autonomie, rigueur et ésprit d'équipe Ce que nous vous offrons : Une expérience unique dans un environnement entrepreneurialL'occasion de faire partie d'une équipe hautement professionnelle et dynamiqueUne croissance personnelle et professionnelle inégalée.
Jumia Cairo, Egypt
Apr 21, 2019
Full Time
Software Engineer (Java) - Jumia (Full Time) Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Main Responsibilities: Participating in a team-oriented environment to develop complex web-based applications. Interpret written business requirements and technical specifications documents. Maintaining existing codebase, to include troubleshooting bugs, and adding new features. Monitor and prioritize systems performance and security and apply best practices. Respect and follow the code of conduct, general rules and principles. Required Skills & Qualifications: Minimum 1-3 years of experience in software development. Excellent knowledge in OOP, Data Structure and Algorithms. Experience in Java/J2EE development with Spring framework ideally Spring Boot. Experience with web services (REST/SOAP) Experience with build tools (e.g., Maven, Gradle). Experience working with Linux. Experience with ORM (e.g., Hibernate) and SQL (e.g., MySQL, PostgreSQL) in addition to NoSQL (e.g., MongoDB). A strong sense for code quality, following/defining coding guidelines and experience with Unit and Integration Testing (e.g., junit, testng). Experience working with a large code-base and version control systems, ideally GIT. Familiar with software development life cycle & Agile Process (Scrum/Kanban). Proactiveness, team player, and positive attitude. Adaptable, meticulous, innovative with good problem solving skills. Excellent English Communication Skills. Preferred Skills Familiar with Message Queuing systems (e.g. RabbitMQ, Kafka). Experience with distributed caching frameworks. (such as Redis, Memcache, .. etc.) Experience with other Server Side language (e.g. PHP) Experience working with Docker. Experience with CI Tools (e.g. Jenkins) We offer: A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Jumia Cairo, Egypt
Apr 21, 2019
Full Time
Full Drop Shipping Account Manager - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities Manage all correspondences with Jumia vendorsthrough e-mail, salesforce team, and telephones Update and adjust the FDS Module, as required Enhance vendor experience to ensure constant vendorsatisfaction Develop reports on a daily and weekly basis Initiate projects for vendors engagement Coordinate with other teams to optimize vendors’ experience Required Skills & Qualifications Bachelor degree in any field 1-2 years of relative experiance Excellent organization skills and ability to work in a fast-paced environment Excellent Command of English and Arabic Languages Good working knowledge in Microsoft Excel and Word Good Communicating Skills We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Jumia Cairo, Egypt
Apr 21, 2019
Full Time
Corporate Sales Executive - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities: Acquire new leads through cold calls and meetings Planning and organizing the daily work schedule to follow up on the existing clients Establishing professional networks internally and developing relationships with vendors/clients. Monitoring the competition (tenders, offers, pricing, new products, payment terms etc.) Fulfilling clients' requests and following up with all parties involved. Negotiating prices and searching for alternatives. Following up with the finance on the payments and papers related Proposing new ideas, solutions and giving alternatives Hitting the monthly targets and contributes in accomplishing the team/company's goals. Required Skills & Qualifications Well organized with negotiation & presentation skills 2 to 5 years of experience in sales, B2B sales experience is a plus Customer service background is a plus We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Jumia Casablanca, Morocco
Apr 20, 2019
Full Time
Head of Performance Marketing - Jumia (Full time) Who we are : Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist ofour marketplace, which connects sellers with consumers, our logistics service,which enables the shipment and delivery of packages from sellers to consumers,and our payment service, which facilitates transactions among participantsactive on our platform in selected markets. Through our online platforms,consumers can access a wide range of physical and digital goods and services,fashion, electronics, beauty products and also hotel and flight bookings orrestaurant delivery. With over 3,000 employeesin 14 countries spanning across 6 African regions, Jumia is led by top talentedleaders offering a great mix of local and international talents and is backedby very high-profile shareholders. Jumia is committed to creating sustainableimpact for Africa. Jumia offers unique opportunities in a vibrant and boomingenvironment, creating new jobs, new skills, and empowering a new generation. Weare looking for talented people with a passion for Africa to join our team andembark on our exciting journey! We are looking for a Head of Performance Marketing to join our Jumia Mall team in Casablanca . Your responsibilities will be: The Head of Performance will be responsible to drive and govern effective end to end growth of the online marketing channels across: Paid Advertising channels (FB, GDN, SEM,..), CRM, Vouchers and SEO, including onsite / on-app UX, design and journey. You will need a deep understanding of what motivates a customer, how to reach them and how to increase retention. Present, justify and implement enhancements to the marketing processes in line with the company objectives and international best practices Think strategically, identifying new opportunities Encourage a culture of innovation focused on adding value to the customer Take ownership of deliverables and ensure they are to a high standard Develop growth marketing processes, customer segmentation, personas and cross-channel experiences Lead the UX team to meet the business requirements. Manage performance marketing budget and optimize its allocation across levers providing highest ROI and customer growth Lead on customer acquisition initiatives, as well as reactivation campaigns aiming at enhancing customers' lifetime value Be both very operational when needed and very strategic when planning for next months What weare looking for: Expectedbackground and technical skills: Outstanding understanding of e-marketing and delivery of business transformation Proven experience in eCommerce projects from conception to post delivery, inside the company or as consultant working on behalf of a e-commerce client Demonstrates ability to identify opportunities and has a customer-centric approach Evidence of working to strict deadlines on multiple projects; independently or within a team Coaching and development of members of the team Top Business Schools and Universities Strong analytical skills Strong inter-personal skills Strong technical skills related to digital marketing Fast learner Well organized Resistant to stress Action oriented and results oriented Very independent with a strong ability to go further than the expectations Curious and rigorous Growth Hacking mindset : testing, reviewing, changing all the time We offer: A unique experience in aninternational, entrepreneurial, yet structured environment An unparalleled personal and professionalimprovement as our longer-term objective is to train the next generationof leaders for our future internet ventures
Jumia Algiers, Algeria
Apr 20, 2019
Full Time
IT Representative - Jumia (Full Time ) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main responsibilities Support and troubleshooting for Jumia's backend systems Documenting new and existing functionalities; for online help and alsointernal technical/admin manuals. Coordinate with internaldepartments to evaluate enhancements and resolve issues. Assist with the user administration of Jumia's Backend Systems, including user maintenance, sign-up, reporting and other duties Research and propose featureimprovements to central product team Configure systems for endusers. Required skills Master degree or Bachelor in Applied Math, Engineering or Computer science Fluent English Action oriented and performance driven Stronganalytical and data management skills Well organizedand very detail oriented Resistant to stress Autonomous Finding simple solutions to complex problems. What we offer : A uniqueexperience in an international, entrepreneurial, yet structured environment An unparalleledpersonal and professional improvement as our longer-term objective is to trainthe next generation of leaders for our future internet service lines The opportunityto be part of a team full of talented people with the best backgrounds.
Jumia Cairo, Egypt
Apr 20, 2019
Full Time
Fashion Key Account Manager - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities Acquisition : Conduct market scans and hunt for potential sellers to onboard on Jumia Pitch Jumia’s value proposition to sellers, negotiate and close commercial agreements Support Head of Category in meeting the monthly target of live sellers Vendor Management: Manage the relations with mid-sized vendors and develop business plans for them Weekly communication with vendors and negotiating new deals ad offers Negotiating the best offers on weekly basis to include in the weekly commercial plan Support Head of Category in planning of periodical campaigns by collecting offers, managing onsite exposure and filling out required documents Follow up with other departments on vendor’s issues resolution till problem is solved Required Skills and Qualifications Very strong excel knowledge Preferred to have 1-3 years of commercial experience. Fashion background is a plus We offer: A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Jumia Lagos, Nigeria
Apr 20, 2019
Full Time
Account Manager - Jumia Food (Full Time) Who we are Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Responsibilities Jumia Food isan online food ordering site that allows consumers to conveniently order mealsof their choice from their preferred restaurants, and have them deliveredstraight to their home / office. In particular, you will: Leverage prospecting skills and relationships to build partnerships with franchisees of the most important restaurant chains Drive expansion of existing clients as well as generating new business at prospect chains Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties Clearly communicate the value of Jumia Food and its newest products to prospects Work closely with the Marketing Department with marketing requests Negotiate attractive deals/combos with partner restaurants for the benefit of our customers (ie.during annual Black Friday campaign) Educating new vendors on the importance of Jumia Food’s operational procedures and standards,ensuring they are always respected Equipping and training new vendors on Jumia Food’s order processing and management tools (through the management of the Vendor Service Associate) Ensuring that Jumia Food is paid its due commission on time (through management of the Cash Collection Officer) Monitoring vendor performance and implementing operational improvement plans for restaurants, where necessary Required Skills & Qualifications Minimum 4 years of professional experience with at least 2 year of experience in a client facing role that includes new business acquisition. Proficiency in Microsoft Excel (VBA would be a plus). Ability to have a 'sixth sense' when it comes to partnerships and that leads you to effortlessly navigating multiple partner engagements. Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solver An intuition for people. You're spending the majority of the time working with various internal and external teams, building and really cultivating new relationships with potential and existing partners and within all parts of an organization Eagerness to get into the details, ability to go above and beyond. We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders Apply for this job Link to this job Share this job Location Nigeria Department Acquisition & Account Management Job Title Account Manager - Jumia Food (Full Time) City Lagos Country Nigeria
Jumia Tunis, Tunisia
Apr 20, 2019
Full Time
IT Representative - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey ! MainResponsibilities: Support and troubleshooting for Jumia's systems and tools; Documenting new and existing functionalities for online help and internal technical/admin manuals; Coordinate with internal departments to evaluate enhancements and resolve issues; Assist with the user administration of Jumia's systems, including user maintenance, sign-up, reporting and other duties; Research and propose feature improvements to central product team; Configure systems for end users. Required Qualifications: Master or Bachelor Degree in Applied Math, Engineering or Computer science; FluentEnglish, French Action-oriented andperformance-driven; Strong analytical and datamanagement skills; Well organized and very detailoriented; Resistant to stress; Autonomous; Programmingand SQL skills are a big asset What WeOffer: A unique experience in aninternational, entrepreneurial, yet structured environment An unparalleled personal andprofessional improvement as our longer-term objective is to train the nextgeneration of leaders. Theopportunity to be part of a team of talented people with diversebackgrounds.
Jumia Nairobi, Kenya
Apr 20, 2019
Full Time
Delivery Associate Community Manager - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! What Is This Job About This role will enable to engage in a fully end to end perspective into the business of Jumia Mall and Jumia Services, and give you invaluable experience.Will be in charge of running and improving at its best the full logistics set-up for Jumia in Kenya, and as well as enhancing the customer and vendor experience Main Responsibilty 1. Create the most robust, easy to scale and fast to on board Delivery associate training program To do qualitative and quantitative research on the training needs of driver team To develop and improve content material for driver training To design and conduct over the week on week trainings in full batches To design conduct role plays and focused group discussion in small batches everyday To prepare and evaluate the progress of drivers at an individual level. 2. Design and deliver in scalable and structured manner the most delightful delivery experience for customers of Jumia E-commerce Control and monitor driver customer communication in line with customer Journey to ensure good customer experience. Implement the Delivery portion of “customer journey” in tandem with Jumia Mall – COO To contribute in OPS process and planning with a focus on driver needs and customer experience Monitor competitor’s delivery offerings and ensure Jumia delivery options are competitive and compelling. Regular and consistent feedback activities / mechanisms to ascertain the services levels of 3rd Party Logistics providers and encourage improvements. Ensuring that all assigned vehicles are properly maintained, which includes routine maintenance and vehicle cleanliness. Maintenance expenses should be managed to limit cost when possible. Tracking and administration of any incentive programs to create excitement. 3. Design and implement the program to be more cost efficient with scale but still be individually rewarding for best DAs Coach, lead and develop drivers to support the delivery team and improve daily productivity on gate to gate basis 4. Build robust and scalable hiring methodology for Das 5. To enhance road safety and risk mitigation aspects of the DA s daily work life 6. Roll out various community initiatives for DAs Micro financing Celebrations - Bdays; Family engagements; Contests Brand building. 7. Manage and sustain engagement on the DA community and foster it to sustain at scale Required Skills & Qualifications Strong entrepreneurial skills, leadership and drive Impeccable communication skills Ability to negotiate and communicate in flawless English, French and Arabic Ability to work independently and in a team Experience in multinational environment Experience or high level of comfort in logistics or operations Experience managing teams or large projects Excellent analytical and communication skills Capacity to challenge and improve processes Demonstrated ability to work in a fast paced and competitive environment. Bsc. Degree (Business Administration, Logistics- supply chain, Economics, Engineering) We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Jumia Mbour, Senegal
Apr 20, 2019
Full Time
Pick up station Manager - Jumia ( Fixed term) Jumia est le premier groupe Internet (Le groupe internet leader) en Afrique avec déjà plus de 3 000 employés dans plus de 14 pays africains et d'énormes succès tels que Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs et Jumia Services. Il est dirigé par d’ingénieux leaders offrant une grande diversité de talents locaux et internationaux ; Avec pour sponsor MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs et CdC. Fondée en 2012, la mission de Jumia est de révolutionner le concept du shopping en offrant aux clients la meilleure expérience de course en ligne grâce à une large gamme de produits : mobiles et tablettes, ordinateurs, électronique, maison, mode, sports, santé et beauté, épicerie et autres. L'Afrique a l'une des économies qui connaît la croissance la plus rapide au monde, offrant d'excellentes opportunités dans un environnement dynamique et en plein essor. Sa croissance économique a permis aux entreprises novatrices de prospérer et c'est à ce niveau que Jumia intervient. Nous sommes actuellement à la recherche de personnes talentueuses ayant une passion pour les marchés émergents et l'Afrique pour se joindre à notre équipe et se lancer dans notre passionnant voyage. Missions principales: l’accueil des clients la réception des colis à livrer lalivraison des colis aux clients l'annulationde certaines commandes la création de retours clients l'expédition des annulations et des retours clients (remise des colis au transporteur) la collecte du cash équivalent au montant des colis livrés la remise quotidienne du cash collecté aux banques/agents de collecte lapassation de commandes pour le compte de clients autres tâches liées à la vie d'une agence Qualités requises Excellentsens relationnel Excellent niveau français ( parlé et écrit) Maturité professionnelle Autonomie Rigueur Sens de l’organisation et des priorités Capacité à manager et à s’auto-manager 1an d’expérience Bac+ 3 Notre offre : Acquérir une expérience unique dans un environnement de start-up de e-commerce de très haut niveau ; Faire partie d'une équipe très professionnelle et dynamique, travaillant dans le monde entier ; Un package salarial attractif ; Une croissance personnelle et professionnelle sans précédent, puisque notre objectif à long terme est de former la prochaine génération de leaders pour nos futurs projets internet.
Jumia Abidjan, Ivory Coast
Apr 20, 2019
Full Time
Human Resources Business Partner - Jumia (Full Time) Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge succes ses such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mi ssion is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Mainresponsibilities: As HR Business Partner, you are responsible for the tactical execution of HR policies and strategic initiatives within your perimeter. On a daily basis, you will be assisting managers and employees with HR activities and compliance. Your responsibilities will include, without being limited to: Adminand compliance: Ensures admin processesare running smoothly Ensures admin requestsare treated according to agreed SLAs Ensures Jumia Servicesworks under established guidelines and controls Challenges and controlsvariable payroll elements Development: Identifies needs, buildstraining plan and delivers appropriate trainings; Builds adapted hiringprocesses and tools for mass and single recruitments; Delivers peopleprocesses to ensure employee capabilities meet current and futurestandards; Identifies talents andbuilds succession planning; Provides technical expertiseand policy guidance in talent management (strategic staffing, performancemanagement & career development, learning & development) andeffective staff-management relationship; Uses data analysis toinfluence strategic decisions and to address organizational challenges totalent management; Promotes and coordinatesinitiatives that support organizational change; Promotes theorganizational goals for gender equity and geographic diversity; Drives the achievementof HR results by leveraging resources, developing performance standardsand results in planning and monitoring; Workenvironment: Implementssatisfaction/motivation barometers, measures and acts accordingly Organizes appropriateevents to strengthen sense of belonging Ensure an healthy andsafe environment under internal and legal regulations Coachingand advice: Improves the performanceof others by empowering a strong leadership and coaching culture; Works closely withleadership to build, implement and enforce the HR initiatives (policies,programs, processes ...); Conducts onboarding andexit interviews and shares feedback with partners to identify trends andrisks; Provides guidance anddirection to employees with emphasis on maintaining a high performingwork environment; Meets with managers andemployees to discuss issues and provides guidance on resolving them; CentralHR participation: Promotes feedbackmechanisms for employees to influence the continuous improvement of HRservices and processes; Ensures HR practices arealigned with business needs and makes recommendations to HR leadershipwhen changes are appropriate; Provides input to thedesign and development of company-wide HR initiatives and ensures theyare aligned with business needs; Required skills & qualifications: Acts as a trusted partnerand advisor to managers and staff globally on all HR matters; Demonstrated ability tomake independent decisions, evaluate people, manage conflicting prioritiesin a fast-paced environment and effectively interface with business andfunction leaders in a global matrix organization; Outstandingcommunication, coaching, influencing and interpersonal skills with theability to work effectively with people at all levels of theorganization; Ability to work in acollaborative manner and diagnose problems and identify and driveappropriate solutions; Passionate, wants to makea difference in the organization; Approachable andresponsive, able to connect with employees at all levels Strongcustomer service focus Supportive team playerwith a strong drive to create a positive work environment Ability to diffuse a tensesituation Applies solid judgmentensuring integrity, compliance & confidentiality Strong interest ininnovative HR solutions and process improvement Understanding of HRconcepts and principles with expertise in operations management Detailed-oriented withexcellent organizational & documentation skills Proponent of thesegmented HR model, understands the benefits Familiarity in supportingchange management processes Talent to manage multiplepriorities simultaneously - orientated on results - while retaining allinformation Bias for action, strongwork ethic, and desire to achieve excellence Minimum 5 years' experience in HR Bachelor's degree in business administration, Human Resources or related field is required Excellent knowledge of English and French(verbal and written) is required, an additional language is a plus; strong communication skills are critical Thorough working knowledge of MS Office, Excel We offer Building the biggest logistics platform in Africa A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures