Maersk

107 job(s) at Maersk

Maersk Tangier, Morocco
Feb 15, 2019
Full Time
APM Terminals is one of the world's leading global port/terminal owners and operators with a global terminal network of more than 63 ports and terminals in 40 countries with 7 new terminal development projects and 7 expansion programs now underway. APM Terminals also manages 170 Inland Services operations in 48 countries. The company employs 23,000 professionals across a total of 68 countries spanning five continents. APM Terminals serves every major trade lane with a truly global presence, providing our customers with the most advanced terminal technology, equipment and operations in the industry. APM Terminals Medport Tangier is a greenfield project under construction, it will be the third container terminal of the Tanger Med complex APM Terminals Tangier handled 1.7 million TEUs in 2015. APM Terminals Medport Tangier will be a facility with up to 2,000 meters of quay. Our Tangier team is currently bringing people, expertise and technology together to usher in a new era in African ports for today's business world through world-class operations in the safest, most environmentally friendly manner. We offer An opportunity to be part of a high performance team that ensures APM Terminals is the most efficient, safe and profitable terminals in the region Working with partners and other stakeholders. Key responsibilities Has responsibility for ensuring that the asset construction, the interface management and terminal operations are done in compliance with applicable standards, local and international laws and regulations - Manages all the activities involved in maintaining the safety of the organization. - Increases safety awareness at all levels within the organization - Develops, implements and monitors occupational safety Policy, Programs and Procedures - Responds to employee's HSSE concerns. - Works closely with the HSE manager, Execution manager, maintenance manager Security manager, QHSSE Officer. Provide HSE support and advice Implement Fatal 5 standards Identify/assess/control high risk activities Run the health program Create safety awareness and support line management to deliver safety talks Organizes workshops around different HSSE themes Actively participates and supports the asset construction activities Actively supports the area owners in the implementation of risk based approach to civil, equipment, and operational interfaces Follows a risk based approach to identify potential risks related to building the asset and building the business Identifies and supports the mitigation of construction related risks Ensures a smooth handover from asset to business Identify positions exposed to a health risk and adequate mitigations. Identify and build relationships with relevant stakeholders. Support/Implement. Traffic management plan - incl. external trucks. Identify/assess/control risk related to interface management for operations/ engineering. Identify innovation opportunities for risk elimination/reduction. Visual standards. PPE policy. Identify and implement Fire safety requirements. Specific PPE requirements for high risk activities. Equipment minimums. Embed HSSE into training programs. Identify needs, local laws for emergency response, develop emergency response team. Plan and execute drills. Support the development and certification of the Plan d'operation interne (POI). Develop and run the Safety induction program. Build DG capabilities. Provide or source necessary trainings to support operational needs. Support asset construction. Run the permit to work system. Manage HSSE incidents and emergency situations. •Liaise with internal and external stakeholders as required. •Deliver trainings. •Lead the execution of inspection programs. •Any other duties as required. We are looking for •Requires completion of a university/engineering degree. •Operations, Maintenance or security background is a plus. •Requires at least 3 years of operations, technical/Maintenance or port security experience in large organizations with proven leadership and performance track, and at least 5 years of overall experience. •Operations, Maintenance or Security background is a plus. •Must have in-depth knowledge of technical/M&R, operations or security procedures for terminal operations or a relevant industry. •Requires a general understanding of HSSE in the port or a relevant industry. •Must be able to build strong relationships with different stakeholders. •Requires the ability to communicate both in French, Arabic and English •Must be able to train others. •Proficiency in Microsoft Office. •Requires excellent organizational skills, including planning, directing, and monitoring activities. •Requires good problem-solving skills, with an ability to define the problem, examine solutions, and select the best solution, and this must be done at times immediately under stress •Must be able to work outside time and inside (80% outside/20% inside), long days and at different working hours •Shift hours work
Maersk Cape Town, South Africa
Feb 15, 2019
Full Time
We are looking for a dedicated team player to join our Control Team in Cape-Town. In this role, you are expected to support the Cluster in coordinating tasks and activities related to the physical flow of our Cargo. The purpose of the role is to minimize rolling, long layovers and operational shutouts. We offer -We offer a position in a challenging and ever-changing environment in which you will gain industry knowledge, sharp communication skills and create collaboration between Operations and Customer Service. -This will equip you with the competencies required for cargo-handling roles, manage service delivery, deepen your potential and career development as well as contribute to your team's and organization's success. Key responsibilities -Actively builds strong relationships with the different Customer Service teams across the countries in a cluster/area, the Regional Operations Center and gain an understanding of their business, service needs, drivers and purpose. -Independently responsible for coordinating with internal stakeholders the cargo readiness and contingencies for the relevant shipments of the cluster and/or the ports in the cluster/area. -Drives a smooth execution of the end-to-end shipment lifecycle, by working closely with the Customer Service teams. -Proactively tracks vessel contingencies and notify the Customer Service teams of relevant deviations from the transport plan, including potential solutions or alternatives. -Owns customer's issues and engage Liner Operations Center as required to facilitate timely and effective solutions to pacify the situation and avoid unnecessary cost. -Acts as the primary (escalation) point of contact for the Customer Service teams and the Liner Operations Center. -Remains current on changes in local and foreign rules, internal & external procedures and product developments, build and maintain understanding of the cargo you are shipping and requirements that will come with it. -Has a full understanding of cross functional processes. -Actively seeks out and acts on continuous improvement opportunities to reduce delays to cargo and increase our vessels utilization. -Independently engages stakeholders and implements strategies to improve Customer Experience and vessel utilization. -Supports change initiatives and actively use experience and knowledge to ensure smooth implementation. -Acts as back up for the Team Leader in case of absence. -Handles escalations and ensuring these get executed. We are looking for -1 to 3 years of experience. -Bachelor Degree or equivalent, Logistics will be a plus. -Ability to bridge and navigate the organization across teams, countries and layers. -Strong analytical competencies. -Passion for Customer Service. -Constructive and focused on problem solving mindset. -Proactive nature and interested in preventing issues.
Maersk Cairo, Egypt
Feb 14, 2019
Full Time
Understands the Dispute process (log and resolve) and works with the global dispute system in coordination with front office. Perform Pre-Audit activities to prevent possible impacts on customers' invoices. We offer A truly international, open and engaging working environment in a modern working location. Value and team-based leadership Improve system & process knowledge A wide range of international career opportunities. Opportunities for personal and professional growth in a dynamic environment. Key responsibilities Responsible for resolving invoice disputes fast and accurately. The process includes identification of the shipment process step where the error occurred and subsequent resolution: Drive dispute controls (Login) in related systems and receive information from customer(s) when needed. Analyze disputed invoices and perform necessary corrections in case of internal errors in accordance with the standard processes. Communicate resolution summary/ findings to customers. Maintain strong relationship with Sales, Customer Service, Finance, GSC teams and other related functions. Able to identify root cause(s) of disputes to avoid future occurrence. Contributes with ideas/suggestions for overall improvement of the operations business unit Perform Pre-Audit activities to prevent negative impacts prior invoicing. We are looking for Fresh graduate up to 3 years of experience Bachelor's Degree MS Office knowledge Strong English and Arabic communication skills Excellent communications skills - Ensure high level of communication with key stakeholders and internal team members Ability to multi-task at a high level Able to keep oneself up-to-date and adapt with the latest changes An excellent team player Well organized, efficient and effective Positive mind set Actively seek for continuous improvement
Maersk Cape Town, South Africa
Feb 14, 2019
Full Time
Are you a true logistics expert who can create tailor-made logistic solutions for customers based on specific business requirements? Then you will be the candidate we are looking for! Responsible for development and evolution of the end-to-end value proposition per segment/per vertical based on identified customers' needs and supported by insights from marketing, resulting in market-differentiated customer solutions. We offer Maersk is an integrated container logistics company working to connect and simplify its customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. We offer an exciting opportunity to influence and develop this new role in a challenging and ever-changing environment. Key responsibilities Develop: Understanding and translation of customer and vertical needs (current & emerging), capturing insights to drive Value Proposition development. Define strategy, growth targets per vertical/segment -working with product to define product development in providing insight on market competitive pricing Execute: Bundling of global and local value propositions into relevant customer solutions Develop bundled solutions-both standard and customized -supported by the SCD community to drive supply chain business expansion and new business acquisition Support the Efficiency, Super-Saver, Advancement and Ease segments with solutions based on standardized building blocks Institutionalize: Thought Leadership, Collaboration & Best practice sharing Develop customer use cases based on vertical insight to drive growth and new business development Active participation in the Solutions community, driving best practices and organizational learning across the geographies and verticals We are looking for 5+ years in Leadership role Proven track record in Supply Chain Management, with solid Logistics and Supply chain expertise Customer-centric approach to identifying customer needs High-level understanding of product features and benefits and how they address customer pain points Strategic partnering, financial acumen, matrix management, value co-creator, presentation skills Functional management skills & influencing skill; Collaborative Stakeholder management • The role can be based in Johannesburg or Cape Town
Maersk Tema, Ghana
Feb 14, 2019
Full Time
Are you looking for multinational company to work with? Are you a result oriented, customer centric,comfortable with excel and pays attention to details? This is an opportunty for you. We offer Maersk being the global leader in the industry, you'll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone's contribution is valued and rewarded. Successful candidate will also be exposed to new tools that enhance collaboration across the globe and an understanding of creating sustainable value for customers. Key responsibilities Maintaining the Sales & Purchase Contract & Pricing Accountable for Customer Invoicing Accuracy & Timeliness Record Inter Company settlement and manage disputes (ICB) Accountable for recording Supplier Invoices and Exception handling processes (Workflow handling) Responsible for timely interface reconciliations at a job level across different operating platforms (interface error handling) Create transparency for the Contribution Margin on a Job / Shipment / Material level Supplier & Customer Dispute handling Implement and measure control and compliance processes as required by the company We are looking for Bachelor degree Customer Centric FACT (SAP) MM & SD Module MODS FACT Integration SCM Business understanding Accounting knowledge related to Job Costing - Revenue (RR logic) & Cost (GR/IR) will be an advantage Effective Time Manager Microsoft excel skills
Maersk Maputo, Mozambique
Feb 14, 2019
Full Time
We are looking for an Accounting Manager who will be the anchor point for all accounting, compliance and internal control related matters in the country as well as the senior liaison between the frontline and various GSC teams. The responsibilities of the Accounting Manager include ownership of and providing insight into the Financial Statements, and handling the relationship with external parties such as various Government authorities, and auditors, where relevant. In addition, the Accounting Manager will need to be on top of governance, secure our license to operate, ensure robust internal controls and protect and enhance our external reputation. We offer A truly international, open and engaging working environment in a modern working location. This is a highly visible leadership role in which there will be many opportunities for personal and professional growth in a dynamic global company. Key responsibilities Accounting and Finance - Drive the collaboration with the various GSC accounting and finance teams to achieve desired outcomes using the standard MLOS routines - Drive the delivery of working capital across the country in close collaboration with GSC wherever applicable, including effective follow-up on any trapped/restricted cash balances in the country - Act as the focal point for all accounting and finance improvements within the country(example: banking solution improvements, local accounting GAAP implementation in SAP etc) - Ensure that the year-end audit and preparation of the Annual Financial Statements is completed timely in conjunction with the GSC and an unqualified audit report is issued for all entities within the country Compliance (Our licence to operate) - Maintain our license to operate, ensure we are a good corporate citizen and live up to our values and standards - Improve our external reputation and ensure we are in full compliance with all statutory obligations we have in the country - Engage with local authorities as needed (example: agency licenses, reporting requirements, foreign exchange control) Control framework - Drive a robust control environment which mitigates all material control risks in the country - Ensure that any risks and control deficiencies raised by AFRBCO/GRA/GIA are addressed timely by driving the required actions and improvements - Ensure that the control self-attestation the country is performed and reported correctly and is being performed consistently in an upright manner - Timely and comprehensive investigation of all fraud cases and incidents raised on the whistle-blower site for the country in conjunction with AFRBCO/GRA/GIA, and drive actions required for closure and recovery of loss We are looking for A financial educational background as Master's degree in Finance, Tax, Accounting or a Chartered Accountant qualification Prior proven experience (at least 3 years) in a similar function or in a consulting firm Can lead without authority Stakeholder Management Working remotely with various teams to achieve desired outcomes
Maersk Tema, Ghana
Feb 13, 2019
Full Time
Safmarine Ghana is looking for an outstanding, driven and enthusiastic Sales Executive to join our Sales Team. In this role, you are expected to build sustainable relationships with customers to develop our portfolio of activities, increase our volume with profitable high paying cargo, improve our market shares positively whiles increasing our profits. We offer * Opportunity to work and develop in a demanding and challenging area. * Opportunity to learn market developments in container business * Understanding market and customer drivers. * Improve commercial and leadership capabilities * Interaction within cluster for best practice sharing * Creating network with Centre organization * Improve understanding of how best to generate profit for Safmarine * Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk Line's leadership position and contributing to the continuous success of the Maersk Ghana organization Key responsibilities Account Management Be proactive and assertive. Strong drive to develop new businesses including new customers and/or existing opportunities. Develop customer value propositions for all appropriate business opportunities, sales to distinguish market presence by effectively probing and identifying needs to assist customers. Customer relationship management. Schedule and execute customer meetings. Clearly mapping stakeholders and understanding their needs. Yield Management - Including D&D Create and manage specific customer plans allowing Safmarine to maximize its yield potential Provide free time and demurrage/detention waivers within delegated mandates and only as/when required. Keep abreast of market developments and report relevant information to Area Product Team, MAP and Sales/Commercial Manager Proactively assist Finance and Customer Service in clearing outstanding invoices and longstanding containers respectively. KEY MEASURES Result Measures Individual Volume Targets. Individual Revenue Targets. Value Selling Certification. Continued use of Value Selling skills, tools and techniques Sales Leads. Customer Acquisition. Effort Measures Number of client activities assigned you as per Commercial Coverage. Planned client activities in SFDC (Salesforce.com). Business Plans. Number and quality of confirmation letters. Number and quality of customer value propositions. Open opportunities to be monitored and closed within a specified period. Adoption of SFDC (Salesforce.com) and all sales/commercial tools. SFDC minimum standards to be attained week in and out. Value Selling through Pipeline Management Use Market Mapping to identify total potential volume for the customers in your portfolio. Qualify customer opportunities. Uncovering needs framework, understanding the various buying phases. Using and understanding the Value Selling methodology. Build strong customer specific value propositions linking Safmarine's differentiators to customer's pains/needs Actively use SFDC (salesforce.com). Sales Meetings/Activity Management Prepare for Sales meetings with clear agenda and desired outcomes in SFDC. Follow the Value Selling principles. • Always send out confirmation letters to customer after the sales meetings. We are looking for • Minimum requirement is a Degree in Marketing, Sales or Business-related course • Minimum 5 years' sales experience in shipping/logistics industry • Apt knowledge of the maritime/shipping industry is required • Proficient in Value Selling • Possess a strong set of interpersonal skills • A team player while taking responsibility for team and own performance • Proficient use i.e. above average skill in the use of Microsoft excel, word and power point • Possess presentation skills (able to highlight challenges and possibilities to stakeholders proactively) • Possess people skills (using relationships for improvements) • Persuasive and positive. • Intense and driven, excellent negotiation, sales and analytical skills.
Maersk Cairo, Egypt
Feb 13, 2019
Full Time
Sealand is looking for a Sales Manager to lead and coach a winning, effective and sustainable sales organisation which will deliver and exceed its sales targets and achieve the business goals. Reporting to the Sealand Area Manager, you will work closely and constructively with an objective of acquiring new customers, retaining and expanding the current customer base, ensuring high customer satisfaction and driving the country sales and business targets. We offer A highly visible leadership position where you will demonstrate leadership capabilities, industry and market knowledge as well as commercial and sales expertise. You will lead the Sealand sales team to further success in the Egypt market. It is a very challenging and rewarding role as you will coach and manage a professional sales team and work with a highly-committed leadership team in a challenging and exciting market. This will equip you with further management competencies and a track record for future career development within Sealand. Key responsibilities - Creates, articulates and drives the local strategies for different customer segments - Leverages understanding of the local business environment to support development of the sales strategy - Maintains senior relationships with top accounts - Makes joint sales calls with sales representatives and channel managers - Ensures optimal activity management and account management to truly understand customers and their needs - Oversees forecasting and budgeting processes to align with business goals - Drives campaigns to generate a healthy pipeline and yield We are looking for Bachelor degree holder. Minimum 5 years' experience in sales or commercial. Extensive knowledge and understanding of the customers' business coupled with supply chain and financial insights. Strong knowledge of the local market as well as industry trends. Self-driven, results-oriented with a proven track record in sales and leadership. Master negotiator; strong networking skills. An inspirational leader with excellent coaching and people skills. • Fluent communication skills in written and spoken English.
Maersk Cape Town, South Africa
Feb 13, 2019
Full Time
We are looking for a dedicated team player to join our Cargo Team in Cape-Town. In this role, you are expected to build sustainable relationships with customers and in the capacity of a regional focal enable & deliver high standards of service for the region. We offer We offer a position in a challenging and ever-changing environment in which you will gain industry knowledge, sharp communication skills and create collaboration between Commercial and Operations organisation. This will equip you with the competencies required for cargo-handling roles, manage service delivery, deepen your potential and career development as well as contribute to your team's and organization's success. Key responsibilities Identify process gaps or improvement opportunities in operational execution across LOC and drive implementation via relevant stakeholders to Improve service delivery Manage and inspire cost-consciousness across functions to ensure constant reduction of costs, through providing feedback upstream to ensure better vessel planning downstream. Take responsibility for reducing waste such as longstanding containers, renominations and cargo no-shows. Be responsible for handling special cargo request, such as OOG capabilities, Hazardous acceptance (including RKDC maintenance). Act as main focal for all damages and claims for transhipment cargo. Focus on Vessel load plan approval through active engagement between terminal and vessel in agreed deadlines. Strive towards seamless handover process We are looking for Minimum 5 years' experience in roles extending influence spanning cross functionally Area Operations or Cluster Management experience would be a preference Drive best practise behaviour inside the Cluster geography Deliver Transport Plan compliance as per agreed targets Implement and drive continuous process changes/improvements Ability to work with time constraints and to make decisions Strong learning and sharing attitude Strong Analytical & Communication skills
Maersk Port Louis, Mauritius
Feb 12, 2019
Full Time
We are looking for an enthusiastic individual with solid experience in Customs brokering to join our Customer Service Team. Reporting to the Supply Chain Customer Service Supervisor, this role will be responsible to deliver a superior Customer experience. Proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly. Closely collaborate with other teams. We offer -We offer an exciting and attractive career in an ambitious and competitive environment with the possibility of continuous development across a world class organization. -It is up to you to use this occasion for professional and personal development and to build an attractive career within an ambitious environment with a lot of future international career opportunities. -This is a thrilling opportunity for professional development in a field of shipping and transport. Key responsibilities -Service excellence. -Accountable for delivering a second to none service, according to company standards. -Ensure that customers are handled in a professional manner. -Legal compliance related to Customs regulations and AEO obligations. We are looking for -Deep expertise and Knowledge about customs regulations. -Very organized, proactive and dynamic. -Prioritization capabilities. -Stakeholder Management.
Maersk Tangier, Morocco
Feb 12, 2019
Full Time
APM Terminals is one of the world's leading global port/terminal owners and operators with a global terminal network of more than 63 ports and terminals in 40 countries with 7 new terminal development projects and 7 expansion programs now underway. APM Terminals also manages 170 Inland Services operations in 48 countries. The company employs 23,000 professionals across a total of 68 countries spanning five continents. APM Terminals serves every major trade lane with a truly global presence, providing our customers with the most advanced terminal technology, equipment and operations in the industry. APM Terminals Medport Tangier is a greenfield project under construction, it will be the third container terminal of the Tanger Med complex APM Terminals Tangier handled 1.7 million TEUs in 2015. APM Terminals Medport Tangier will be a facility with up to 2,000 meters of quay. Our Tangier team is currently bringing people, expertise and technology together to usher in a new era in African ports for today's business world through world-class operations in the safest, most environmentally friendly manner. We offer An opportunity to be part of a high performance team that ensures APM Terminals is the most efficient, safe and profitable terminals in the region Working with partners and other stakeholders. Key responsibilities Prior Go/Live (Project Phase) Support during IT Project Implementation Datacenter LAN & WAN Automated systems implementation such as Quay, Yard and Gate Wi-Fi CCTV, Access Control and Radio Communication ERP Support during integration testing phase Identify process gaps and propose/establish solutions Support on creating/updating IT SOPs Go/Live (Commercial Operations Phase) Monitor IT activities to support running smooth operations activities Support predictive monitoring on the IT infrastructure Be the first line of support for IT to handle operations execution exceptions Perform quick initial root cause analysis on IT failures affecting operational execution and follow up for resolution Collaborate with other functions in the Integrated Operations Center for diligent resolution of exceptions and process improvements Maintain a continuous improvement mindset by actively identifying areas of improvement and contribute to related initiatives Escalate exception resolution to different functions when needed Accountabilities: Safety Understand and follow the company's safety system Protect one self and those around from unsafe acts. Actively participate in contributing to zero accidents. Report any unsafe acts. Alert to risks and unsafe acts that could result in an accident. Participates in safety walks and hsse initiatives. We are looking for QUALIFICATION Master's degree in computer science, engineering or similar Freshly graduated or maximum 2 years of working experience with IT Infrastructure implementation and maintenance. Required Skills: Excellent track record of delivery in technologies like Cisco Network, VMWare, Microsoft Windows Server, Microsoft SQL Server, Oracle DB and Linux OS Experience with Industrial Software Great collaboration skills, and also the ability to engage and delivery autonomously Stakeholder management skills Willingness and ability to branch out across several technologies Experience in automated production or manufacturing is a plus •Lean & Six Sigma certification is a differentiator Skills: •Languages Known: - French and Arabic. - Speak/Write/Understand English on working and communication level is a must. Soft Skills: •Strong written and oral communication skills •Ability to communicate with different stakeholders •Good prioritization and time management skills •Strong problem-solving skills and analytical skills •Self-Starter •Alignment with our values •International mindset and inclusive behavior •Ambition and drive to excel together with others •Understands safety regulations, safe working procedures and safe materials handling procedures •Works well under pressure and able to focus on details •High level of integrity and able to collaborate effectively in a dynamic environment
Maersk Algiers, Algeria
Feb 10, 2019
Full Time
We are looking for a proactive, self-motivated and enthusiastic "External Sales Executive" to join us. This position, based in Algiers, Algeria, is an exciting opportunity to work with our sales team to achieve results and manage relationship with existing and future customers as well as coordination with internal requirements to reach targets as per agreed. We offer As an organization, we are entrepreneurial. We provide a fast-paced work environment where employees are empowered and expected to take ownership and held accountable for their performance. Through this position, you will gain a unique opportunity to improve your mindset, skills and competency, covering below and more: - Deep knowledge of sales professional process. - Sales essentials training - a key for your success. - Development of stakeholder management skills and persuasion abilities. - Learning how to deal with and operate in a global organization. - Improving your efficiency levels while keeping a high level of quality in your work. - Exposure with local and foreign colleagues and customers at multiple-levels. - Communication and process improvement. Key responsibilities - Work in a dynamic professional sales team who value team success. - Making sales calls/visits with new and existing customers - Establish strong, multi-level relationships with key customers (including decision makers and influencers) and make use of senior management to sponsor and leverage high level customer relationships. - Identify account needs, opportunities and key buying factors for existing customers, and formalize those into account plans and create compelling value propositions to increase win ratio and gain premium over competition. - Be on top of your assigned industry situation, taking lead in creating a compelling value proposition to response well to the industry's needs. - Responsible for growing support from your existing customers and acquiring new customers to meet and exceed individual volume and revenue target. We are looking for As a minimum for fulfilling this important position, we expect for you: - Bachelor degree in Foreign Trade, Business Administration, Marketing, Management, Commerce or other similar areas. - Fluent in English and French. - 3 to 5 years' work experience in sales role - Motivated and ambitious self-starter with a customer-focus mindset is a must. - Ability to work in a fast-paced international environment and cope with large scale business challenges. - Strong communication skill in both verbal and in writing. - Being proactive and taking responsibility for your tasks. - Being value focused and keeping a high level of integrity in whatever you do. - Constantly seeking to improve your skills and efficiency levels. - Capable in building strong and lasting relationships at multiple levels, focusing on decision makers and influencers. - Strong knowledge about market, competitors and industry trends will be a clear advantage.
Maersk Alexandria, Egypt
Feb 10, 2019
Full Time
Svitzer is one of the world's largest towage companies, owning and operating vessels in more than 40 countries and more than 150 ports and terminals across the globe. The company is growing rapidly both organically and through acquisitions. Svitzer is a wholly-owned part of the Maersk Group. For more information about the company, please visit www.svitzer.com. Our towage operations of Svitzer Idku is looking to hire an Operations Assistant. Based in Cairo, Egypt and reporting to the Country Manager, the successful applicant will provide Operational support for a fleet of vessels under direct management. As an Operations Assistant you will be part of a highly engaged international team with ambitious business targets. We set the bar high for ourselves and the organization, maintaining a results driven and aggressive mind-set while striking a positive work/life balance. We pride ourselves on treating each other with respect and see our diversity as a genuine competitive advantage. We offer The position offers a unique opportunity for a pro-active and organized individual to exercise technical ability across a large operation and build a culture of operational excellence. This position will be able to draw from a well-developed toolbox within the Global Svitzer organization, selecting and applying practices from other parts of the world and applying in a local context. A network of seasoned specialists across various geographies are your go-to peers for sparring and consultation. The AMEA Region currently operates vessels in ports and terminals in India, Egypt, Angola, Oman, Bahrain, Morocco, Liberia, Bangladesh, Qatar and Russia and is shortlisted for large projects in other geographies. Key responsibilities Handle all documents and correspondence related to Operation and HSSEQ issues. Send weekly and monthly operation reports to client(s). Translate contracts, tenders and Bid Conditions. Assist in preparing tenders and contracts. Ensure HMS Policies are kept current and shore staff are aware of their implications. Translate and distribute new policies and procedures from AMEA Regional Office to our marine units. Organize weekly management meeting by attending, note minutes of meeting, invitations for the next management meeting and to upload meeting minutes on HMS. Prepare Safety Man of The Month Memo, letters and bonus receipts. Manage contractual documents arrangements. Upload and follow up vessel certificates for our local marine units and spot fleets on Crew Inspector System. Maintains the required HMS visits and inspections from management staff. Present monthly comprehensive report to Country Manager including Monthly Tug Masters reports. Support departments to close the finding actions in the OVMSA/ISM Office Internal Audit. Responsible for various monthly invoices and tracking reports. Assist HR in ad-hoc administration tasks. Any other duty assigned by the Country Manager We are looking for Required/Preferred Education Bachelor Degree in Business Administration Training and competencies Good command of the English language. Computer Skills (MS Windows Office) Good organizational and interpersonal skills. Secretarial Skills Able to work independently. Able to act with tact and discretion. • Required years of experience: 2 years.
Maersk Lagos, Nigeria
Feb 08, 2019
Full Time
At APM Terminals, we are a team of over 22,000 employees spread across more than 58countries and 5 continents united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You'll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM terminals, the world is your workplace We offer This position offers career development, exposure to multinational systems and process as well as an outstanding opportunity to join a professional team at APM Terminals and contribute to the success of the organization Key responsibilities PUBLIC RELATIONS: Building public relations with operations stakeholders and effectively manage initiatives to improve services of the terminal. Developing strategic communication policies, protocols and plans for APMTAL. Implementing and maintaining a comprehensive communications strategy; Regularly meeting with customs, immigrations, and other government agencies to address challenges in the terminal. Analyzing and evaluating issues, preparing briefing notes and advising senior management on actions; Defining the formal and informal stakeholder liaison channels, ensuring those participating is briefed on key messages, sensitivities, etc. Arranging stakeholder information for those involved in media relations and public speaking; Organizing any operations conferences or media event opportunities. Preparing media lines, Q&As, fact sheets, in support of publicity objectives; Managing community relations between APMTAL and client group. Organizing and chairing discussion groups, and attending local events. Ensuring project information is available locally for public access and via the website; Monitor and communicate inland service capabilities and capacity to develop network capable of absorbing excess volumes on demand; Develop relationship with trucking unions to assist in communicating upcoming projects and challenges being faced in the terminal; Track progress on initiatives to improve content and methods of communication to customers and stakeholders; Identify and resolve issues and communicate them to the appropriate stakeholders in a timely manner; Proactively manage changes in operational scope, identify potential challenges, and devise and implement contingency plans; COMMUNICATIONS: Manages the internal communications process; Editing and writing of all organisational materials and content; Assist in public relation activities and external communications especially to the stakeholders; Responsible for managing internal communications channels, including writing/editing the staff e-newsletter; Responsible for the Town hall meeting content, presentations and follow ups; Monitors all APM Terminals branded communications in Prints, electronic and social media; Proactively seek opportunities to advise employees and management on communications issues; Advise and support developing internal communications programmes, ensuring consistency with the global internal communications strategy; Advise senior management on sensitive and complex internal communications challenges, including crisis communications issues; Represent internal communications on projects as required to ensure that project managers take note of internal communication needs; Develop internal communications plans for a range of projects, initiatives and campaigns, and implement them; Responsible for managing, executing of the Company's CSR policy and reporting of the CSR activities to relevant internal and external stakeholders. We are looking for Bachelor's degreein Public Administration, Business Administration, Economics or related field from an accredited university. Requires between 3-5 years of experience working with Stakeholders including Governmental bodies, Maritime bodies, Business partners, Investors, Boards. Must be capable of developing good working relationships and cooperation with diverse external stakeholders as well as APM Terminals staff. Must have knowledge of the political landscape and be able to develop the right networks. Must be self-driver, hands on and persistent. Must be a strong communicator, well-mannered and influential with diverse stakeholders. •. Must have a proven track record of successfully influence stakeholders through professionalism and with high business ethics.
Maersk Cape Town, South Africa
Feb 08, 2019
Full Time
Responsible for the customer experience activities to the geographical area under supervision. Reporting to the Area Head of Customer Service, the Customer Service Manager, Ocean needs to ensure the accomplishment of customer onboarding and issue resolution, ensuring delivery of ocean products. We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! An exciting career opportunity in an international, challenging business setting characterized by high pace and diversity. You will get to focus on creating valuable relations with current and new customers and work with highly-professional teams in an environment where you will be valued, recognized and well-rewarded. Key responsibilities - Own local customer onboarding, support and issue resolution for a seamless customer experience; - Act as a role model by representing the voice of the customers throughout the organization whilst maintaining the company's vision; - Actively monitor local NPS across segments and partner with relevant teams to drive local improvement and customer satisfaction; - Establish a strong team to manage service delivery, ensuring global segment standards; - Ensure good collaboration as part of cross-functional customer teams. We are looking for - Solid experience in Customer Service and/or Operations; - Strong ability to communicate with a varied range of stakeholders; - Will to step in and help with the work of his/her team when necessary; - Knowledge of shipping, supply chain or logistics industry; - Strong business acumen and excellent commercial knowledge and understanding of the local market landscape; - Continuous growth and improvement mindset with global orientation; - Effective leadership and coaching skills.
Maersk Monrovia, Liberia
Feb 08, 2019
Full Time
APM Terminals Liberia is part of the A.P. Moller-Maersk Maersk group, an integrated container logistics company working to connect and simplify it's customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 79,900 people. In August 2010 APM Terminals signed a 25 year concession with the Government of Liberia to upgrade and operate the port of Monrovia, and commenced operations in February 2011. To date APM Terminals has invested USD 125 mill on equipment, systems, civil works and modernization of the port. APM Terminals Liberia operates employs over 250 people, and indirectly employs a further 700 people. We offer A safe friendly engaging environment, opportunities for personal and professional growth and a competitive compensation package. In addition, we offer exposure to international standards and multi-purpose terminal operations. Key responsibilities Carries out pilotage, berthing services to ships in a safe and efficient manner and Ship's Husbandry and Health and Safety checks on board Company Marine craft. Takes responsibility for ensuring that adequate marine maintenance carried out as directed. Carries out guidelines laid down by the company, Port and other external bodies, keep all paperwork accurate and up to date. Participates in a roster system with the other Pilots to maintain cover on a 24-hour basis. Builds working relationships with Tug crews, port authorities and agents and take part in operational meetings with customers as and when required. Ensures that appropriate direction, control and discipline is applied to all vessels that call within the port boundaries, including conventional craft, barges, dhows, fishing crafts, naval and police boats to ensure their safety and safety of the Port. Ensures that effective communications are in place and operating between the Port and vessels. We are looking for Requires a college degree in marine related discipline, preferably from a marine academy or naval college. A Certificate of Competency as MASTER FOREIGN GOING is preferred. Requires at least five or more years of experience in handling large ships (LOA over 210meters) within harbor areas, utilizing conventional and tractor tugs. Requires working knowledge of tug operations. Requires at least three years of managerial experience in the field of marine services management. Experience will include roles as a First Officer/Mate of an ocean-going vessel. Experience as a Master Mariner is desirable. Must have thorough knowledge of local and other maritime laws and regulations, including international maritime conventions, and port rules and regulations. Must be thoroughly familiar with all types of vessels that call at port. Must be thoroughly familiar with all safety procedures that apply to vessels in and around the port. Must be thoroughly familiar with all oil spill and hazardous materials handling procedures. Must be thoroughly familiar with emergency rescue operations at sea or in the port or surrounding area. Ability to analyze all marine situations. Advanced level of verbal and written communications skills in English. Ability to submit accurate and detailed reports, good interpersonal skills and ability to communicate effectively with colleagues. Able to exercise good judgment in order to set priorities. Ability to train potential pilots, tug master and crews in all marine operations.
Maersk Monrovia, Liberia
Feb 07, 2019
Full Time
APM Terminals Liberia is part of the A.P. Moller-Maersk Maersk group, an integrated container logistics company working to connect and simplify it's customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 79,900 people. In August 2010 APM Terminals signed a 25 year concession with the Government of Liberia to upgrade and operate the port of Monrovia, and commenced operations in February 2011. To date APM Terminals has invested USD 125 mill on equipment, systems, civil works and modernization of the port. APM Terminals Liberia operates employs over 250 people, and indirectly employs a further 700 people. We offer A safe friendly engaging environment, opportunities for personal and professional growth and a competitive compensation package. In addition, we offer exposure to international standards and multi-purpose terminal operations. Key responsibilities Carries out pilotage, berthing services to ships in a safe and efficient manner and Ship's Husbandry and Health and Safety checks on board Company Marine craft. Takes responsibility for ensuring that adequate marine maintenance carried out as directed. Carries out guidelines laid down by the company, Port and other external bodies, keep all paperwork accurate and up to date. Participates in a roster system with the other Pilots to maintain cover on a 24-hour basis. Builds working relationships with Tug crews, port authorities and agents and take part in operational meetings with customers as and when required. Ensures that appropriate direction, control and discipline is applied to all vessels that call within the port boundaries, including conventional craft, barges, dhows, fishing crafts, naval and police boats to ensure their safety and safety of the Port. Ensures that effective communications are in place and operating between the Port and vessels. We are looking for Requires a college degree in marine related discipline, preferably from a marine academy or naval college. A Certificate of Competency as MASTER FOREIGN GOING is preferred. Requires at least five or more years of experience in handling large ships (LOA over 210meters) within harbor areas, utilizing conventional and tractor tugs. Requires working knowledge of tug operations. Requires at least three years of managerial experience in the field of marine services management. Experience will include roles as a First Officer/Mate of an ocean-going vessel. Experience as a Master Mariner is desirable. Must have thorough knowledge of local and other maritime laws and regulations, including international maritime conventions, and port rules and regulations. Must be thoroughly familiar with all types of vessels that call at port. Must be thoroughly familiar with all safety procedures that apply to vessels in and around the port. Must be thoroughly familiar with all oil spill and hazardous materials handling procedures. Must be thoroughly familiar with emergency rescue operations at sea or in the port or surrounding area. Ability to analyze all marine situations. Advanced level of verbal and written communications skills in English. Ability to submit accurate and detailed reports, good interpersonal skills and ability to communicate effectively with colleagues. Able to exercise good judgment in order to set priorities. Ability to train potential pilots, tug master and crews in all marine operations.
Maersk Port Said, Egypt
Feb 07, 2019
Full Time
This position will play an important role in planning the strategic direction of the department aligned with the overall business plan and strategy of the company. As the Head of Human Resources, you will be the architect of organizational capability and focused on ensuring the values, culture and business-operating practices are aligned with people practices and continuously improved upon. You will be responsible for setting and delivering HR objectives which are aligned to the Terminal, Regional and Global objectives. Furthermore, as the Head of Employee Relations, you will advise and interpret the company policy pertaining to labour law, collective bargaining, workplace councils, and Unions. In this position you will be responsible for providing strategic direction for the employee relations component of the overall management of the company. This position advises the Managing Director and other members of management on issues relating to employee relations, labour relations, dispute resolution, collective bargaining, labour policy and other areas of responsibility. The team: You will be part of the management team. We offer By joining APM Terminals, you can expect: - An exciting key job in our HR function - A truly international working environment at our Terminal in Port Said - Value and team-based leadership - An open and engaging working environment - A wide range of international career opportunities - Opportunities for personal and professional growth in a dynamic environment - Competitive compensation packages Qualified applicants are encouraged to apply through the job portal and include a recent CV in English in their application. Internal applicants: please note that HR will request your staff card upon receipt of your application External recruitment services may be required for this position. Key responsibilities "Key Responsibilities: Define and Drive People Strategy Plan the strategic direction of the department, aligning it with the overall business plan and strategy of the company. Serve as a key advisor to the senior leadership team by building a trusting relationship, and partnering with the leadership team to contribute to developing the right structures, processes and talent to deliver high performance and growth. Coaches and facilitates the business and its employees through effective change management practices to ensure broad-based organizational change initiatives are successfully adopted and executed. Manage Resourcing Process Direct processes of organizational planning that evaluates structure, job design, and manpower forecasting within the Terminal. Provides direction and support on a multitude of talent acquisition activities such as recruiting, interviewing, on-boarding etc. to ensure the business is hiring top talent in alignment with strategic business goals and objectives. Facilitate People Development & Performance Lead processes of organizational development that primarily address succession planning throughout the Terminal. Partners with business to sustain and increase employee and team performance levels through timely execution of performance coaching, corrective action and quality completion of the performance management process. Manage Compensation and Benefits Directs the compensation process and methodology, ensuring consistent practices are applied. Enable and strengthen Employee Climate Ensure that effective communications are maintained within areas of responsibility. Develop and foster strong links and communication channels with other departments to achieve the strategic operational and corporate objectives. Champion culture initiatives for a diverse and remote workforce. Responsible for management of all worker groups including unions, worker representatives & collective bargaining bodies. Responsible to maintain key contacts with employer associations & labour ministry officials where applicable. Recommends solutions and advises management on significant employee relations matters. Labour Relations Develop and implement appropriate employee relations strategy, aligning it with the overall business plan and strategy of the company. Researches labour relations issues, seeks out comparative data, utilizing survey instruments or other applicable vehicles for such research and analysis. Assist with the handling and resolution of all internal labour disputes including employee grievances, wage negotiations and third party labour disputes. Provides Labour Agreement advice and counsel to the management team on contract interpretation and implementation. Provide guidance to the organization and ensure compliance with collective bargaining agreements with the view to preventing labour unrest. Serves as chief spokesman for contract negotiations, representing and operationally defining labour policies that are competitive and ensure cost-effective labour agreements. Conducts in-depth internal investigations vis a vis employee allegations, breaches of company policy, unethical conduct, threats etc. Manage relationship with external labour providers ensuring that such providers are legislatively compliant. Avoid labour disputes through the establishment of good relationships between the employees and the company's interests #LI-POST We are looking for Necessary skills to perform in this position: The position requires a professional standard of knowledge to lead teams through functional/general expertise in the HR and associated functions. Minimum tertiary education in Human Resources Management, Business Administration, Behavioural Science, or Project Management. Substantial experience (10+yrs) in general human resources management or related work, with an emphasis on organizational design and planning, employment, labour law, employee relations, compensation, and benefits. Strategic HR management and negotiation skills (end of 2019 CBA is up for renewal) Proven managerial experience, preferably in the private sector. Must be thoroughly familiar with local labour and employment law and practices in Egypt. Demonstrated leadership and management skills. Multicultural understanding. Must be able to work effectively with all levels of the organization, including top, middle and supervisory levels of management. • Effective and strong interpersonal and negotiation skills. • Collaborative work style, fostering cooperation and teamwork to achieve results. • Strong analytical skills, including the ability to extract, compile and analyse data. • Targeted, energetic and able to motivate other people. • Excellent communication skills with the ability to communicate across a matrix organization in both English and Arabic. • Trustworthy, ambitious and able to work highly independently and in teams. • Demonstrable expertise in a variety of labour relations concepts, practices and procedures. • Experience working in a Union environment as a spokesperson for negotiations, grievance proceedings and proactive day to day labour relations management. • Ability to handle confidential company and employee information with complete discretion. • Good understanding of the container shipping industry.
Maersk Algiers, Algeria
Feb 07, 2019
Full Time
The role of the Vessel accounts responsible is to prepare and deposit the vessel accounts as per guidelines for all the ports where Maersk operates in Algeria. Besides, maintaining a good and close cooperation with vessel accounts committees. We offer A truly international, open and engaging working environment in a modern working location. Value and team-based leadership Improve system & process knowledge A wide range of international career opportunities. Opportunities for personal and professional growth in a dynamic environment. Key responsibilities • Keep track of vessel account balance breakdown (detailed) Provide input to treasury, accounting etc. when/where applicable to ensure items are cleared within the specified timeframe Ensure A40 returned from the various customs offices within reasonable delay Monthly reporting about pending, validated and ongoing vessel accounts and A40. Coordinate with different functions to ensure required documentation provided as per local regulation Maintain a detailed vessel accounts situations and ensure is it updated daily Measurements / success criteria in position First vessel account for each voyage must be deposited within 90 days Your ability to perform within your areas of responsibility as outlined above. This includes accuracy and quality of work, quantity of work, problem solving and decision-making skills. Your ability to work within a team as well as independently and your contribution towards ensuring that the best possible financial result is achieved for Maersk Algerie SPA and the Group as a whole. The measurable results/performance on services which you influence including the profitability of Maersk Algerie SPA towards the agency budget. Transactional measures (locally defined) We are looking for As a person you make an effort to understand and support customers and colleagues with issues and problems they may be faced with. You listen for the opinions of others and act in a diplomatic manner which enables you to relate and build constructive relationships. Customers and colleagues therefore see you as trusted partner whom they can rely on for advice and help. You deliberately seek to understand how to navigate within the organization and when faced with problems, you look beyond the obvious and work thoroughly to identify the most appropriate solution. You actively seek to understand and learn from your experiences and you are able to immediately apply the knowledge you have gained. The decisions you make are based on analysis and application of experience and you provide your partners and colleagues with the information they need in order to succeed. The communication style is therefore adapted every time in order to match the needs of the customer.
Maersk Cairo, Egypt
Feb 07, 2019
Full Time
Do you want to be a part of undisputed leader of liner shipping? Seago Line - Egypt Cluster is looking for an enthusiastic and dedicated Commercial Feedering Accounts Receivable to support the development of a process and performance driven commercial force. Reporting to Commercial Feedering Team Leader for Seago Egypt, position will be located in Cairo. We offer Global opportunities. When you join Seago Line; you will find that the world is your workplace. You will work in a cultural diverse, stimulating environment, surrounded by new ideas. In this position you will have the opportunity to acquire skills and knowledge in the following areas: Customer Service related systems. Exposure to multinational environment/culture. Room for growth and development. Enhancing personal skills. Soft skills such as turning complaints into opportunities, handling difficult customers, and managing customers' expectations. Team work, cross-functional management, & cross-cultural management. Fun while working. Key responsibilities Maintain up to date invoice billings in FACT Generate and send out Invoices to customers on weekly basis based on reconciliations Monitor customers' accounts for irregularities such as incorrect postings and credit notes Follow up on collections and payments Keep track of outstanding and overdue per customer Maintain target overdue 90 as percentage of outstanding Allocate and clear payments from customers' accounts in collaboration with VSA team Resolve payment advice discrepancies to ensure smooth clearance of payments Update customers' financial terms, credit terms and collection business units Maintain up to date SOPs Perform root cause analysis for customers' disputes in collaboration with Sales team Provide weekly recap of invoicing effectiveness and due sales orders not billed reports Prepare and share weekly dashboard of Commercial Feedering Finance with upper management We are looking for Bachelor level or equal by relevant experience An excellent team player Able to work under pressure Well organized, efficient and effective Strong interpersonal and communication skills Actively seek for continuous improvement Positive mind set Fresh graduate • Finance work experience will be an advantage