Jumia
Abidjan, Ivory Coast
Jun 19, 2019
Full Time
Human Resources Business Partner - Jumia (Full Time) Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge succes ses such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mi ssion is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Mainresponsibilities: As HR Business Partner, you are responsible for the tactical execution of HR policies and strategic initiatives within your perimeter. On a daily basis, you will be assisting managers and employees with HR activities and compliance. Your responsibilities will include, without being limited to: Adminand compliance: Ensures admin processesare running smoothly Ensures admin requestsare treated according to agreed SLAs Ensures Jumia Servicesworks under established guidelines and controls Challenges and controlsvariable payroll elements Development: Identifies needs, buildstraining plan and delivers appropriate trainings; Builds adapted hiringprocesses and tools for mass and single recruitments; Delivers peopleprocesses to ensure employee capabilities meet current and futurestandards; Identifies talents andbuilds succession planning; Provides technical expertiseand policy guidance in talent management (strategic staffing, performancemanagement & career development, learning & development) andeffective staff-management relationship; Uses data analysis toinfluence strategic decisions and to address organizational challenges totalent management; Promotes and coordinatesinitiatives that support organizational change; Promotes theorganizational goals for gender equity and geographic diversity; Drives the achievementof HR results by leveraging resources, developing performance standardsand results in planning and monitoring; Workenvironment: Implementssatisfaction/motivation barometers, measures and acts accordingly Organizes appropriateevents to strengthen sense of belonging Ensure an healthy andsafe environment under internal and legal regulations Coachingand advice: Improves the performanceof others by empowering a strong leadership and coaching culture; Works closely withleadership to build, implement and enforce the HR initiatives (policies,programs, processes ...); Conducts onboarding andexit interviews and shares feedback with partners to identify trends andrisks; Provides guidance anddirection to employees with emphasis on maintaining a high performingwork environment; Meets with managers andemployees to discuss issues and provides guidance on resolving them; CentralHR participation: Promotes feedbackmechanisms for employees to influence the continuous improvement of HRservices and processes; Ensures HR practices arealigned with business needs and makes recommendations to HR leadershipwhen changes are appropriate; Provides input to thedesign and development of company-wide HR initiatives and ensures theyare aligned with business needs; Required skills & qualifications: Acts as a trusted partnerand advisor to managers and staff globally on all HR matters; Demonstrated ability tomake independent decisions, evaluate people, manage conflicting prioritiesin a fast-paced environment and effectively interface with business andfunction leaders in a global matrix organization; Outstandingcommunication, coaching, influencing and interpersonal skills with theability to work effectively with people at all levels of theorganization; Ability to work in acollaborative manner and diagnose problems and identify and driveappropriate solutions; Passionate, wants to makea difference in the organization; Approachable andresponsive, able to connect with employees at all levels Strongcustomer service focus Supportive team playerwith a strong drive to create a positive work environment Ability to diffuse a tensesituation Applies solid judgmentensuring integrity, compliance & confidentiality Strong interest ininnovative HR solutions and process improvement Understanding of HRconcepts and principles with expertise in operations management Detailed-oriented withexcellent organizational & documentation skills Proponent of thesegmented HR model, understands the benefits Familiarity in supportingchange management processes Talent to manage multiplepriorities simultaneously - orientated on results - while retaining allinformation Bias for action, strongwork ethic, and desire to achieve excellence Minimum 5 years' experience in HR Bachelor's degree in business administration, Human Resources or related field is required Excellent knowledge of English and French(verbal and written) is required, an additional language is a plus; strong communication skills are critical Thorough working knowledge of MS Office, Excel We offer Building the biggest logistics platform in Africa A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures